Powerpal User Reviews

Customer Experience

Positive experience69.9% of reviews
Neutral11.9% of reviews
Negative experience18.2% of reviews

~ Based on 143 written reviews from the US App Store.

What users say

Is Powerpal Safe?

Not enough ratings yet to assess Powerpal.

Is Powerpal Legit?

Powerpal appears to be a legitimate app. AppsHunter Legitimacy Score for Powerpal is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Will there be an update for the new Solar Sharer rates?

The app functionality was spot on and accurate before August 1, now it's hard to tell how much a bill is going to be as TOU; Peak, Off-Peak & Shoulder are for the pre-August 2026 hours and don't reflect the new changes implemented.

Doesnt support free usage hours

It’s been awesome honestly, until lately now that I have 3 free hours of electricity. There is sadly no way to put this in the app currently

Rates flexibility

Would like have ability to set an extra rate like “Super Off peak rate” = $0.00

Tariffs need update

Please update the tariffs to include the free power usage from 11am to 2pm for OVO and other providers in future.

This app don’t include the three for free

This app and device don’t include the three for free offer that your provider provides.

I have asked the developer if they can update the app but at this stage it seems that they are too busy with other problems.

Good but little outdated.

That app works well but needs a few updates.
-When adding rates it does not allow you to add Gobirds four4free deal when you get free power during the middle of the. You “must add in $0.01 as it won’t accept $0.00.
-Does not allow you to adjust the time day when the rate supply Golbirds peak and off peak differ from the options available.
-If you have two properties it does not allow you to view both properties on the app.
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App need an update for free hours

Now that some energy providers are providing free energy hours, app need an update for users to accurately monitor their cost and energy usage.

Outdated tariffs

The tariff options need updating. With more plans available such as EV charging, free hours etc it is impossible to get even close to accurate costings with the current limited options.

Cannot work with current tariff offers

Without the ability to set the correct time of use tariffs, the reporting is not helpful.

Needs Landscape Mode

Doesn’t seemed to have had any decent GUI updates made for years.. How about having a version for landscape mode. I monitor it on an Ipad and not a phone and hence needing to continually rotate my Ipad is ridiculous..

Update needed to Tarrifs

Hi Team, can you update your tariff selection to include the new 3 hour free periods provided by United Energy in VIC…or allow a custom time of use?

Requires more flexible tariff configuration

The data relating to the energy consumption will be useful but the tariffs on a time of use meter (in Australia) have 3 rates (shoulder & off-peak) and even when selecting my retailer there isn’t alignment to the suppliers time for the peak/off-peak where it has peak rates on a weekend in the app but the shoulder rate (which is all day) is a few cents above the off-peak and roughly half of the peak.
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App fails to pair

The app fails to pair on either Apple or Android even after the promised update. Comes up with error 403 message. This makes Powerpal totally useless.

Not Working

Spent hours trying to get this to work. Sent all files to support, seems a known issue with Apple and no idea of fix yet - so currently its a paper weight on my electric meter.

Currently doesn’t work

Purchased and hasn’t worked. Just throws an error 403. Apparently according to the tech team (that you can no longer reach via phone, only email) there is ‘issues’ with iOS. Starting to feel like a waste of $130 to me.

If it starts to work in the future I’m happy to update my review.

Unable to update

Got a replacement unit and now unable to setup as it requires a update, getting a error running latest ios 26.2

Complete trash

First time to open the app, prompts you to force and update which you can’t skip, cancel or go back, then the update can even download so your stuck on the update screen and can’t move. Complete trash developers and woeful app.

Working not working

Have you updated the app. Must be because your app no longer works

Newest update is a disaster

Updated both the actual Powerpal firmware as it wouldn’t give me any option to not update it and it completely wrecked the reading even though it had been fine since I got it. Had to turn up the LED sensitivity 3 more notches from default for some unexplained reason and any higher and it thinks I’m pulling 4+kW’s and any lower just slowly goes down to reading 0kW’s after about 20 seconds.
Then throw in this update which ruins using any other device with the remote connection as it says it can’t connect to the Powerpal.. well DUH! That’s why I have the option set as being ‘remote connection’ but it completely ignores that when I run the actual Bluetooth connection to an old iPad which I won’t be updating the app with as will then go back to square one.

Really not a good update for either the app or the firmware with this one!!
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Power usage data

Updated the app and now all my data is gone, can see back to December 2024, pretty useless for anyone that want to compare how power they are using for same month 12 months or so ago