Cannot use after update
Great upgrade
Rubbish
perfect app to this unusable rubbish is beyond me
Response from developer
Hello and thank you for your comments. AirTouch Home is not a forced updated. You have the option to swap between AirtTouch 5 and AirTouch Home at any time through settings and the selection of Home is optional for those who seek a broader smart home device focus. There’s is no option for us to disable your internet connection to the console remotely, we recommend to confirm your WiFi settings between devices. Regarding your expressed setup experiences, we’d love to assist you with the onboarding and set up. Please create a ticket at https://help.airtouch.net.au/get-in-touch. Our AirMates are here to help.
Device forced me to download it
New app is rubbish- also will not connect on phone app.
Airtouch system has been totally inferior to our old Myair system. Unless things change dramatically I would avoid and not install this system again.
Response from developer
Thank you for sharing your feedback. The AirTouch Home System is not a forced update and you have the option to swap between AirTocuh 5 for air control and AT Home for a broader smart home focus. This can be done through settings. Here are some useful links regarding AirTouch Home that help you setting up your devices: https://help.airtouch.net.au/airtouch-home-secure-cameras-doorbells#main-content. Should you still experience connectivity issues, we encourage you to raise a help ticket so our AirMates can assist.
App does not connect to air conditioner wall unit at all
Response from developer
Hi there. Thank you for leaving us a comment. Could you please share further details through a dedicated support ticket? You can create a ticket at: https://help.airtouch.net.au/get-in-touch







