AirTouch 2+

AirTouch 2+

by Polyaire

0 ratings
56 reviews
Free

Details

Released
August 18, 2020
Updated
September 28, 2026

Features

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iphone
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About

Control your home's ducted air conditioning remotely. Adjust mode, temperature, fan speed, and individual room air volume from your smart device. Manage your climate from anywhere, anytime, even when you're away from home.

✓Remote AC control
✓Adjust mode, temperature, fan speed
✓Individual room air volume control
✓Smart device interface
✓Remote access over internet
✓Set timers
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What users say about AirTouch 2+

What's New in AirTouch 2+

1.13

September 28, 2026

iOS 26 support: Connecting to your AirTouch for the first time now works on the first try. The app waits for you to allow Local Network access, then connects automatically. Clearer local network messages: If Local Network access is off, the app tells you how to turn it back on in your phone's Settings, instead of just saying "connection failed". Clearer remote login message: If your AirTouch doesn't have an internet password set yet, the app now says so, instead of saying the device is offline.

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User reviews

Update your app to work!!!!

This app hasn’t worked for last few years and it’s incredibly frustrating when I should be able to control from my phone I have done all the troubleshooting there’s not even been any app updates on App Store either so clearly no care to fix any bugs and yes I updated the console which doesn’t fix the issue
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Useless

Incredibly useless, conveniently becomes a dumb device whenever you're out of the house and want to utilise the features that you specifically paid extra for. Make it better or return to me the retail cost I paid for what is effectively a paperweight for all the usefulness it isn't.

Doesn’t appear to support band steering 2.5-5ghz

So my app only works when the phone and the unit are on the same frequency even though most routers and phones have dual band combining 2.5 and 5ghz- causing the app to only connect some of the time! Yet the software connects to both. Terrible connectivity to have a unit that works occasionally at best. Please fix the connectivity bugs!!! Fix on the website is to split your bands - ruining the entire network experience for your home or business.
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Cannot connect

Getting worse every time they update it . Cannot connect with the app at all . Performed the reinstall several times , turned off the power . Rolled up one trouser leg and nodded to the east 9 times . To no avail . Useless

Random connection

Will connect maybe one time in twenty attempts. Extremely annoying!

Developer apps

User experience

🐞

Reported Bugs

51 issues

App not working for years

Bug

Remote control fails when out of house

Bug

App only connects on same frequency (2.5-5ghz)

Bug

Cannot connect with the app

Bug

Connects only one time in twenty attempts

Bug

App breaks after update

Bug

App requires update but none available

Bug

Console updates don't sync with app

Bug

App shows 'connecting' then fails

Bug

Changing settings on app rarely works

Bug

Temperature jumps back to unwanted setting

Bug

App crashes almost instantly

Bug

App disconnects every time it's opened

Bug

Timers get deleted by other users

Bug

Login details autofilled but sometimes incorrect

Bug

App turns off all rooms after running a program

Bug

App works very badly with VoiceOver

Bug

App won't log in most of the time

Bug

App doesn't connect over WiFi

Bug

App disconnects an hour later

Bug

App doesn't connect

Bug

App doesn't work on mobile data

Bug

App requires login every time, fails then logs in

Bug

Remote connection needs to reconnect

Bug

App times out and disconnects

Bug

App says update available but none found

Bug

App doesn't register turning AC off

Bug

App often won't open, says check WiFi

Bug

App constantly drops internet connection

Bug

App touch sensitive, changes revert

Bug

App crashes, disconnects, reconnects

Bug

App appears off but AC is still on

Bug

App can't connect to aircon, various error messages

Bug

App constantly times out when opening

Bug

Constant fetch time out error

Bug

Times out, logs itself out, forgets details

Bug

Rarely connects first time, requires closing/reopening

Bug

App doesn't show home inside temperature

Bug

App won't connect any longer

Bug

Constant timeouts after buggy update

Bug

Doesn't work unless connected to WiFi

Bug

Crashes almost everyday

Bug

Control unit constantly drops WiFi

Bug

Comes up with timeout error

Bug

Connectivity unreliable even on local network

Bug

Doesn't work when you want it to

Bug

Half the time it times out when connecting

Bug

Doesn't register keystrokes

Bug

Many timeout and data fetch errors

Bug

Has to exit and close app multiple times to become responsive

Bug

Constant fetch data timeout errors over the internet

Bug
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Requested Features

20 requests

Fix app to work remotely

Feature

Improve connectivity

Feature

Fix band steering support

Feature

Make app accessible for visually impaired

Feature

Show home inside temperature

Feature

Allow overlapping programs

Feature

Set fan speed in programs

Feature

Fix timer deletion issue

Feature

Improve login process

Feature

Fix settings not registering

Feature

Allow remote control outside local WiFi

Feature

Fix temperature jumping issue

Feature

Improve app stability

Feature

Fix app crashing

Feature

Fix app not turning off AC

Feature

Fix app touch sensitivity

Feature

Fix app login issues

Feature

Fix app timeouts

Feature

Fix app fetching errors

Feature

Improve away mode instructions

Feature

FAQ

What does the AirTouch 2+ app do?

The AirTouch 2+ app allows you to control your home's ducted reverse cycle air conditioning system using your smart device. You can adjust the AC mode, temperature, fan speed, and the air volume for individual rooms.

Can I control my air conditioning when I'm not home?

Yes, you can control your system remotely over the internet from anywhere. This allows you to check the status, turn the system on or off, and set timers for when you arrive home, even if you're away.

What are the requirements to use the AirTouch 2+ app?

To use the AirTouch 2+ app, you require an AirTouch 2+ system that has been installed by a suitable air conditioning professional. The app also requires your smart device to be connected to your home's WiFi network with internet connectivity for local control, and internet access for remote control.

Is the AirTouch 2+ app free to use?

Based on the provided information, the app itself is free to download and use. There are no mentions of in-app purchases or subscription fees associated with the application.

What kind of air conditioning systems does this app control?

This app is designed to control reverse cycle ducted air conditioning units that are connected to an AirTouch 2+ system. It allows for granular control over various settings, including individual room air volume.