Poor
Poor logistics, poor website with wrong information on committed delivery dates. No follow up. Other than on-flight delivery, other better online shopping platforms available.
Response from developer
Hi there, thank you for your valuable feedback. For KrisShop-related feedback, please write to Krisshopcustomercare@krisshop.com for them to look into. Thank you.
At your own risk
Purchased 2 jb hifi gift cards from the app worth $600. Gift cards were not issued, money deducted from account. No phone number to assist, no response after sending email. Went all the way to Singapore Airlines office in Ion only to be told they were not under KrisFlyer they could only escalate the matter . Very disappointed to encounter this with such a big brand airline .
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Terrible, I couldn’t find the voucher I purchased
It is terrible, I purchased $100 JB Hi-Fi voucher, and I couldn’t find it. What the hell is the app doing ?
Thanks for the responding.
Vouchers purchased, find it under Promotion code?!
Please made this app easier to use
Thanks for the responding.
Vouchers purchased, find it under Promotion code?!
Please made this app easier to use
Terrible, I couldn’t find the voucher I purchased
It is terrible, I purchased $100 JB Hi-Fi vouch, and I couldn’t find it. What the hell is the app doing ?
Response from developer
Hi there, we apologise for the difficulties. Please try to find under Wallet tab> Promo Codes to retrieve the purchased JB Hi Fi voucher. Thank you.
Unusable App
After downloading and registering on the app using my Kris flyer account details, the app is basically unusable because it constantly refreshes back to the home page every few seconds, making it impossible to navigate the app. Very frustrating!
