Horrible and unresponsive interface
I barely started using this app recently and from minute one it’s been nothing but issues. I purchased tickets through the app the first time and luckily for me screenshot the QR code that comes up otherwise when I arrived at the theater with my wife, the app would NOT let me access it and couldn’t even bring up my digital tickets. Second trip to theater and purchased tickets at in person kiosk. Well I want to go in and see my new points total but can’t. I touch the loyalty button and nothing, restarted the app thinking it was glitching and nothing, want to apple App Store to check for an update and no update available. And still can’t see my points available. What a horrible, horrible, horrible app! look at AMC’s app if you want a well working app that functions as it should and is very reliable. Whoever the app developers are should be fired! Or made to rebuild this app from the ground up. In case you’re wondering, it’s not my phone. I’m using an iPhone 16 pro max with plenty of memory. 512gb. Get it together premiere cinemas. You have a nice theater now you desperately need a nice app that works as it’s intended to go with it.
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slow and painful
came up with no movies lusted. took a minute before i saw anything listed
Apps Are So In!
This app is perfect! I love being able to purchase and keep my tickets to look back at later if needed. Not sure what the last review was referring to but the one I have lets you see it all… just like the online version but better because I can click right on the app to order and pay for our tickets. Easy peasy! Even if you’re not a movie goer, it’s so worth making an account and purchasing your tickets here. Happy movie watching!
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Please update this app
This app does not let me even sign in anymore. Even when I could sign in, it never, ever let me accumulate any points on my loyalty card. With this many theaters listed as part of this company, surely you can get someone to design an app that is user friendly and actually functions! Ridiculous.
Please hire new developers
An update with absolutely zero improvement in terms of functionality or performance. A basically useless app.
No way to log in
There is no way to log in to be able to see previous ticket purchases etc. This app is only good for checking movie times and seat availability. Once you purchase your ticket-just check your email because it will not be on this app.
Horrible Update
This app used to be really good and easy. Ever since the most recent update. It’s been a nightmare to manage, work through, or anything thing else for that matter. Some movies are not even viewed, and that’s because they are new releases. Old movies which are not being shown in the theater are still in the app. Please…get it together. Why mess with something that worked just fine in the past.
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Necessary Evil
Reservations are required to watch a movie yet this app for reservations is mediocre at best. Doesn’t save login information, no Apple Pay option, save ticket to Apple wallet doesn’t work, who even knows what my loyalty number is, etc. Such high-tech theaters for such an a antiquated app.
Good enough
Gets the job done
Terrible
Continues to be a bottom decile app that is unfriendly with limited functionality.
Not great
App doesn’t save any info. Add to walket feature does not work. Easier to go on browser to book. 🫤
Its okay
App still need to show you the amount of points a person has gathered and available rewards with it.
Update inferior
The old version worked fine except wouldn't play trailers. The recent update won't play trailers, plus it does not give a synopsis of the movie like the old version did. It's a waste of time, now I just go online.
Rewards
Checking the rewards and it has a 0. Made a purchase but don’t see it on the app. How can the rewards be checked if the site isn’t showing anything? This is why I’m giving it 1 star rating.
Won’t remember anything.
Will no longer accept my loyalty number and therefore NO REWARDS! Like this for 2 years. Please fix.
New version is AWFUL
Now Playing & Coming Soon - EVERYTHING is showing under Now Playing. And only want to see what’s currently playing at my local theater.
What Happened?
This app has always been buggy! The last !fix’ rendered it unusable! How do I now schedule a visit? 😟
Easy
Looks like they updated it. Much better and easy to find times and buy tickets. ⭐️⭐️⭐️⭐️⭐️
Basic
App is beyond basic. Can’t use the app for the theater to scan your tickets. How about adding Apple Pay as an option to purchase. Also how about being about to put the ticket in your Apple wallet. App needs to be completely revamped.
No tickets saved
When I purchased tickets they the app it did not save them under the My Tickets section. Also the Success screen flashed up and was gone so fast I could not even click the button to save them to my Apple wallet. Now I have to go dig it out of my emails. But at least I got an email….or I would have no proof I even got a ticket. And the email does not even have a way to save the tickets to Apple Wallet. A poorly functioning app considering the whole purpose of it is to buy tickets. At least when I buy them online I can click the Apple Wallet button. And apparently this has been an issue for a while. Y’all need to fix this. 7 months is too long to go without an app update.
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