Doesn’t Work
You need a computer to open a link for scanning, that link never works.
Not Worth The Time
The app itself works fine and I was able to get it to complete 4 times. However, it doesn’t give you the results, you have to get them on the website you connect to and 3 out of 4 times the site crashed resulting in me needing to restart the process. The one time it did give me results, they were incorrect to my prescription.
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Doesn’t work
Waste of time
Impossible tasks
Absolutely impossible to complete the tasks required. I was trying to position my glasses correctly for 20 minutes before finally giving up.
Only giving one star as I can’t give 0
Only giving one star as I can’t give 0
Great idea, needs more work, gave up on it
Sound like a great idea, but it's impossible to use with a big screen as it complains it should be full screen. Then it's very tricky to get the app to find the dots and whatnot.
Gave up after five minutes.
Gave up after five minutes.
Looks like hasn’t worked in three years
Tried for an hour didn’t work. Don’t waste your time. Look at most recent reviews. Hasn’t gotten a good review in three years
What a pile of rubbish
This has to be the worse app I’ve used and I’ve used a lot. I would bin it don’t even bother unless you have 8 arms try to do everything they ask is virtually impossible. Let’s start off trying to position the card without all the dots visible as your hand gets in the way. So that’s the first annoying part then trying to do keep all the dots and hold your glasses and the trying to keep it vertical holding a phone and glasses in view is a nightmare absolutely ridiculous. Had to put one star as it won’t let give zero stars such an annoying and awkward app. Shame it would of been great if it wasn’t completely impossible to do it. So I’ll phone opticians and get a copy that way sometimes technology isn’t all it’s meant to be.
Callie
Callie
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Gave up.
Constantly tells me too close too far. Eventually got to rolling glasses up and down. Says successful then has me do it again. …. forever. Arm got a great workout. Had to give up. Doesn’t work. .
Ughh
Useless freaking app
Scam!
Waste of time. Kept doing what it told me, yet it wasn’t good enough. How am i meant to be able to do this “perfectly” (according to a computer) when I am blind doing so!!!!
Got to the second part of the task and felt as if i was part of a show where they take the micky out of people.
Got to the second part of the task and felt as if i was part of a show where they take the micky out of people.
Octopus arms
You need the arms of an octopus to use this app!
Brilliant
Okay, it requires a bit of patience to get through. I’d advise to put phone on a table or flat surface instead of holding in hand and tilt the computer screen down a bit. I’m amazingly surprised to see the accuracy of this piece of technology.
They will ask you register at the end
Spend sometime did not get a results
Waste of time.
Initially this is quite impressive. It does not correctly display the full URL so you have to look that up online. One installed the app seems to be working fine, so you do all the measurements and THEN at the very end it forces you to create an account and give them all your information. This failed after several attempts, keeps saying your password must be at least 8 characters but mine did meet the requirements, tried again and still not working. Half an hour wasted. Not happy.
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SECURITY RISK!
As part of the process it gets you to show the back of your bank card to the camera, therefore allowing it to capture your card details, and ccv number. Only realised after the event and don't trust it is safe so have reported my card stolen.
It didn't get my prescription right either. SPH came back as 1.25 when glasses are actually 0.5.
It didn't get my prescription right either. SPH came back as 1.25 when glasses are actually 0.5.
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Terrible
I tried for an hour holding my card in the centre of the screen and nothing. Then on the one occasion it asks for glasses it times out and starts again. I have never been so frustrated in all my life
Garbage
I wasn’t able to get past the set up part. My arm is not long enough to hold the card up to the screen AND get all the dots in the picture. Tried every thing.
Response from developer
Hi There! Thank you for you feedback, and we apologize for the inconvenience you faced with the App. Kindly be assured that we pass the feedback to our developers to improve our customers experience. Feel free to contact our customer service team via customerservice@smartbuyglasses.com, and we are more than happy to support you!
Account is needed
Account is needed
Doesn’t work for big screens
I tried the app today and followed the steps as described. While it may work for a small laptin combination with your phone it sure struggles with a large desktop screen. Even moving to a smaller 20” screen your arms aren’t long enough to hold the magnetic card against the screen while trying to keep the 6 dots shown on that screen within the box shown on your phone.
Even if you can manage that through some acrobatics then the same issue arises when trying to manage the dots through your glasses in the following scan.
Suggestion to the developer: Please test your app with screens greater than 18” and I hope you can come up with a fix. I tried as a workaround to reduce the browser window but then the app wants a full screen.
Even if you can manage that through some acrobatics then the same issue arises when trying to manage the dots through your glasses in the following scan.
Suggestion to the developer: Please test your app with screens greater than 18” and I hope you can come up with a fix. I tried as a workaround to reduce the browser window but then the app wants a full screen.
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Doesn’t Work
This app is really finicky. They really want you to use a card with a magnetic strip (like a debit card) for all of your size comparisons. Seems a little suspect to me, but I could just be reading too much into it. Didn’t work either way.
Response from developer
Hi There! Thank you for you feedback, and we apologize for the inconvenience you faced with the App. Kindly be assured that we pass the feedback to our developers to improve our customers experience. Feel free to contact our customer service team via customerservice@smartbuyglasses.com, and we are more than happy to support you!
