Better Mystery Shopping Services
I’ve been a mystery shopper for 5 years and have never had the displeasure of performing an assignment to not be paid (whether due to a rejection or other reason). That is until I started working with Presto.
The first few shops went fine, until I performed a shop with a technical error. I reached out to support over this error, and the initial response was, “You did not complete that section. The shop has expired now.” I’m unsure if they even read my support request, or if it even reached a real person. The request stated that the section was marked as incomplete despite full completion.
Edit: I have changed my review to 3 stars. My issue was finally worked out and I was paid. I appreciate that the issue was solved. I am, however, not willing to give full marks due to this error occurring in the first place alongside the slow customer support responses.
The first few shops went fine, until I performed a shop with a technical error. I reached out to support over this error, and the initial response was, “You did not complete that section. The shop has expired now.” I’m unsure if they even read my support request, or if it even reached a real person. The request stated that the section was marked as incomplete despite full completion.
Edit: I have changed my review to 3 stars. My issue was finally worked out and I was paid. I appreciate that the issue was solved. I am, however, not willing to give full marks due to this error occurring in the first place alongside the slow customer support responses.
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This will cost you money, not make you money!!
The Presto surveys will add in questions not in the instructions that they can then use to reject your survey. Since it is reimbursement only you are then out the money you spent for the purchase. Use the actual shopper sites (Sassie, APC, etc) to get legitimate surveys that don’t scam you into spending money.
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Better Mystery Shopping Services
I’ve been a mystery shopper for 5 years and have never had the displeasure of performing an assignment to not be paid (whether due to a rejection or other reason). That is until I started working with Presto.
The first few shops went fine, until I performed a shop with a technical error. I reached out to support over this error, and the initial response was, “You did not complete that section. The shop has expired now.” I’m unsure if they even read my support request, or if it even reached a real person. The request stated that the section was marked as incomplete despite full completion.
Stay away from any shops listed by Presto, and save yourself time by uninstalling the app and deleting your account. It isn’t worth being burned and out money due to a glitch caused by their system, as some shops can be super expensive!
The app’s support is NOT good despite what other reviews may say. Definitely bottom 2 out of the 10 companies I work with often.
The first few shops went fine, until I performed a shop with a technical error. I reached out to support over this error, and the initial response was, “You did not complete that section. The shop has expired now.” I’m unsure if they even read my support request, or if it even reached a real person. The request stated that the section was marked as incomplete despite full completion.
Stay away from any shops listed by Presto, and save yourself time by uninstalling the app and deleting your account. It isn’t worth being burned and out money due to a glitch caused by their system, as some shops can be super expensive!
The app’s support is NOT good despite what other reviews may say. Definitely bottom 2 out of the 10 companies I work with often.
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Doesn’t load.
It just says “Loading the survey…” forever. Probably because I have Lockdown Mode on.
Finds any Reason to Reject Shop
This site finds absolutely any reason to reject your shop. I am a shopper across multiple mystery shopping sites and have always gotten great scores and payment. This shop is really strict and will find any reason to reject the shop. I am deleting this app and sticking to my usual shopper sites.
Best app ever
If you are looking to make an extra buck this is it!! More consistent then income then other apps
Terrible
It's so bad they are using shills to write positive reviews. I am actually using the website instead of the app. That's how useless they've made it. It's really funny that they're blaming Apple for this bucket of tripe.
New update
Its use to be easy to navigate and now it’s just trash!!
Works for me!
I noticed some people complained about this APP when the real problem, according to those reviews, had to do with an issue they had with a company who had jobs/audits listed and/or completed with this APP.
Issues with editors checking your work, etc., for a job completed has nothing to do with this APP. Those reviews were not fair or relevant in that respect.
The APP works very well, but has occasional glitches with updates to job forms and the like. The same happens with most APPs used this frequently with many companies using it and the high number of jobs/audits listed nationally. These issues get addressed and corrected in a timely manner.
I am very satisfied with this tool and have received the support I have needed in a short time.
Issues with editors checking your work, etc., for a job completed has nothing to do with this APP. Those reviews were not fair or relevant in that respect.
The APP works very well, but has occasional glitches with updates to job forms and the like. The same happens with most APPs used this frequently with many companies using it and the high number of jobs/audits listed nationally. These issues get addressed and corrected in a timely manner.
I am very satisfied with this tool and have received the support I have needed in a short time.
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New design is garbage
This app has become garbage! Nothing shows up on the board, it’s become so confusing to use it.
I don’t know why they would change something that used to be so easy and fun to do and make it so complicated.
I don’t know why they would change something that used to be so easy and fun to do and make it so complicated.
Hate the update. Please put list function back
Please put list function back.
Garbage
Won’t show the map on my iPhone,
Lose your own money doing their jobs
They partner with company called
IN TOUCH INSIGHT who scams you.
You’ll lose your own money $pent on their work and never get reimbursed OR receive money for your work. This app leaves all responses for assistance up to the company who rip you off. When you email the company - they do not respond. Appears this is their master plan. LOOK AT BETTER BUSINESS BUREAU (BBB) complaints/reviews.
The app is riddled with problems to ensure you don’t get paid or reimbursed
IN TOUCH INSIGHT who scams you.
You’ll lose your own money $pent on their work and never get reimbursed OR receive money for your work. This app leaves all responses for assistance up to the company who rip you off. When you email the company - they do not respond. Appears this is their master plan. LOOK AT BETTER BUSINESS BUREAU (BBB) complaints/reviews.
The app is riddled with problems to ensure you don’t get paid or reimbursed
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Not user friendly
It is miserable to use this app. The computer site is not much better.
Terrible: Won’t even load
No updates available. Replies from support are not supportive.
Never do Insta Jobs
When your correctly completed shop is rejected and you appeal it, you will get pushed back and forth between presto and the mystery shopping company. You will never get a straight answer and you will get your time and compensation stolen from you.
Glitchy
It will just randomly stop working so you can’t search or complete jobs. Have had to uninstall and reinstall 6 times in the last 2 weeks due to the dreaded flat white or blue screen when nothing else helped.
Randomly Restricted
I used to love this app. Easy way to make some money on the side. They paid fast and were pretty fair in their evaluations.
Then I was randomly blocked from claiming anything on the app. I tried calling the support team, number doesn’t even ring, just hangs up on you.
I emailed the support team and didn’t receive a reply. Tried again after a few weeks and got this reply:
“Thank you for reaching out. You have been restricted from projects on Presto due to issues with prior reports.”
No actual explanation as to what is wrong. I explained that this doesn’t make sense. I completed my shops on time, had a very high acceptance rate and good shopper rating.
But I was not provided any further information or reason. Literally one of the worst, least helpful support teams I’ve ever encountered. Shady to just ban you without any communication as to why.
Then I was randomly blocked from claiming anything on the app. I tried calling the support team, number doesn’t even ring, just hangs up on you.
I emailed the support team and didn’t receive a reply. Tried again after a few weeks and got this reply:
“Thank you for reaching out. You have been restricted from projects on Presto due to issues with prior reports.”
No actual explanation as to what is wrong. I explained that this doesn’t make sense. I completed my shops on time, had a very high acceptance rate and good shopper rating.
But I was not provided any further information or reason. Literally one of the worst, least helpful support teams I’ve ever encountered. Shady to just ban you without any communication as to why.
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Need Better Filters Option
It would be great to filter by type of shop such as banking, dining, etc.
Payment
Didn’t get paid. Don’t work with company
