Great place to start
I’ve always been terrified of therapy and after one session a lot of that anxiety is already going away. With one exception that I’ll mention later; this app does everything right to reduce anxiety and ease yourself in to the process of starting therapy. The questionnaire you start with is very thorough and helpful in finding the care you personally need. It’s all done from the comfort of home and you don’t have to download additional apps like Zoom to talk to anyone. And you choose your own schedule with very flexible counselors. Plus all of the additional features like journals, worksheets, and classes.
Only unfortunate issue is the placement of the paywall. Of course it’s not going to be free but it could’ve been done more tastefully. Immediately after you take a thought provoking and self reflecting questionnaire you’re hit with a “enter your credit card info to see your results!” like it’s a bad buzzfeed quiz. But trust me if you can make it past that unfortunately placed paywall you’ll be on your way to a very chill therapy experience
Only unfortunate issue is the placement of the paywall. Of course it’s not going to be free but it could’ve been done more tastefully. Immediately after you take a thought provoking and self reflecting questionnaire you’re hit with a “enter your credit card info to see your results!” like it’s a bad buzzfeed quiz. But trust me if you can make it past that unfortunately placed paywall you’ll be on your way to a very chill therapy experience
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Very Thankful
I really appreciate it that my counselor took time to ask me what I wanted to focus on in our sessions. I’ve had previous insurance-provided counselors in the past who wanted to focus on benchmark goals for insurance purposes. However, this did not help me to work on and what I was seeking to heal and learn. with PrideCounseling, because it is out-of-pocket, the counselors have the freedom and the ability to work with each individual on their particular goals. Perhaps not every counselor will be the perfect fit for you, but I encourage you to keep on looking, until you have found someone that is well matched for you. I am forever thankful.
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Satisfied
This is actually another platform of Betterhelp, which I have used. It appears that providers aren’t aware that you’ve reached them through Pride Counseling. This doesn’t necessarily take away from them understanding that you’re lgbtq. Having used betterhelp before, I find more flexible pay options through betterhelp. Example: if I only needed to meet once a month or no weekly live sessions, the Pride Counseling platform doesn’t seem as flexible unless you maybe reach out to customer service.
I will say that customer service response time is great and very helpful. I needed to find a counselor that does text responding and not just weekly sessions and they gave suggestions that my independent search on the app could not.
I like with my current therapist I can do phone sessions. Definitely less stressful than video or driving to a therapist in person. Much time saved. I’m a pretty busy person
I will say that customer service response time is great and very helpful. I needed to find a counselor that does text responding and not just weekly sessions and they gave suggestions that my independent search on the app could not.
I like with my current therapist I can do phone sessions. Definitely less stressful than video or driving to a therapist in person. Much time saved. I’m a pretty busy person
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What a great resource
I’ve had this app for about a month and I think it’s excellent. The app is so easy to use and very convenient. My therapist is perfect for me and I love being able to message him any time as well as have a bunch of groupinars to attend throughout the week, which are constantly ongoing. Very easy to make appointments too. I like the daily journal as well.
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Great experience, easy to find therapist
I have moved around a lot and it’s always been hard for me to find a therapist or doctors of any kind because of this reason. Using this app allowed me to find a therapist as I was going through a major life event and hopping from state to state every week for months without worrying about having to miss sessions or how to figure out insurance or most of the other issues I had with traditional counseling/therapy in the past. Even when I had a therapist in the past that I could talk to remotely, she wasn’t allowed to have sessions with me if I was outside of the state (say visiting for the holidays). That was very inconvenient. I appreciate this app for the ease and flexibility. And I have a wonderful therapist of course! And I know id I didn’t I could easily request a switch which is very relieving. Anyway, based on my experience I’d recommend Pride Counseling.
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Great resource for folks new to LGBT+ exploration
This service has been extremely helpful and supportive in my journey and I would recommend them to others needing support with LGBT+ issues.
My only complaint is that when I specified that I wanted an LGBT+ therapist (I.e. one who is also a member of the community) It ignored my request so I had to keep declining until I got one. I was able to match with a great therapist but I had to say “no” to a bunch of HIGHLY incorrect matches first.
If the developers are reading I hope that this feedback gets considered, as it is very easy in TX where I live to get matched with religious, anti-LGBT people and that could create a lot of harm, so I hope they fix this feature ASAP.
My only complaint is that when I specified that I wanted an LGBT+ therapist (I.e. one who is also a member of the community) It ignored my request so I had to keep declining until I got one. I was able to match with a great therapist but I had to say “no” to a bunch of HIGHLY incorrect matches first.
If the developers are reading I hope that this feedback gets considered, as it is very easy in TX where I live to get matched with religious, anti-LGBT people and that could create a lot of harm, so I hope they fix this feature ASAP.
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First session
I have never done online therapy before, and didn’t know what to expect. Today was my first session, and it went so much better than I had imagined. The session started right on time, and my therapist is so caring, compassionate, accepting, and validating, and I look forward to more sessions because I know that I have a reason for hope.
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Fast, Reliable, Great Resource
This is my first time ever getting counseling and the Pride Counseling app has made it so easy. They set me up with a counselor very fast and I was able to get on her calendar quickly. There’s a wealth of webinars that are included that I’ve really enjoyed so far. There is a cost which isn’t *ideal* but it’s encouraging me to make the most of this experience while I have it, and truly invest in myself.
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Pride Counseling is Better Help
If you didn’t know already Better Help owns Pride Counseling. I’m not sure if there are differences in payment plans but I’ve found one that works for me which I pay the base monthly subscription and then I pay for two additional live sessions (bi weekly therapy) it’s still relatively more affordable than traditional out of network, private practice therapy. My therapist is in the Midwest while I’m on the west coast. I’m grateful for this modality of therapy because I wouldn’t have found her otherwise. I did have about 3 therapists before her through Pride Counseling so it took a couple tries to find the right fit. I recommend this app as a gateway and resource to access a typically inaccessible therapeutic tool.
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Lifesaver
Edit: I have been using this app going on 3 years now. It’s always been good for me and I’ve hardly had any trouble. Now there are pop ups pressuring to schedule live appointments that I’m having to close every few minutes and support was no help. I will probably be deleting. Frustration and interruption is the exact opposite of what I’m looking for in therapy.
Ok so to start off with, this app isn’t for everyone. Not everyone will qualify and it won’t help everyone. But for me it saved my life. I’ve been using pride counseling for 9 months and my therapist is amazing. I hit it off with the first one I worked with and I message her whenever I need to and she gets back to me as soon as she can. Usually we talk every day. Traditional therapy wasn’t an option for me so online offered me what I needed where I needed it. The financial aid they offer is very helpful and the one time I had an issue with it, support reinstated it and refunded the difference. It’s worth every penny I spend on it and is cheaper than any other option I found.
Ok so to start off with, this app isn’t for everyone. Not everyone will qualify and it won’t help everyone. But for me it saved my life. I’ve been using pride counseling for 9 months and my therapist is amazing. I hit it off with the first one I worked with and I message her whenever I need to and she gets back to me as soon as she can. Usually we talk every day. Traditional therapy wasn’t an option for me so online offered me what I needed where I needed it. The financial aid they offer is very helpful and the one time I had an issue with it, support reinstated it and refunded the difference. It’s worth every penny I spend on it and is cheaper than any other option I found.
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I love it!!
I’ve only been doing sessions for 2 weeks and I already see huge changes. My therapist is so sweet and amazing at making me see things in ways I had not seen before and so easy to adjust and work on. I definitely recommend this to anyone in any spectrum of the sexual orientation not just queer. I am definitely benefiting from it and hope others will and do too.
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Top notch!
Price is definitely worth it, and they’re kinda flexible with what you can afford. The option to easily change therapists is really nice since I was able to find the therapist I really liked, but i rly hope I didn’t hurt any of my previous therapists’ feelings when I did. It would be nice if the 1 session per week limit was per session was per therapist, so that I could have found the one faster, but then I could definitely see where that kind of rule could be abused. If you’re seeking therapy for treatment or prevention, this is definitely the app to use!
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Great app/ amazing service
I really like this app. I was worried about how easy/hard it would be to use. It is super easy to schedule appointments. The appointments - video at least- are easy. We had some small problem with buffering, but in sure it was on my end. I didn’t have the greatest signal. I also appreciate knowing the therapists are LGBTQ sensitive.
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Helpful, accessible, and effective
I received more than expected after signing up on this app. I pay a more than fair price for everything that is available for me to use when I wish. I can journal in this app, track my progress for certain goals I make with my therapist, message my therapist at any time to which she is very responsive (usually responds within 24 hours), can have a weekly appointment via text, phone, or video, and attend groupinars that are hosted by different therapists and psychologists which are very informative and provide a platform to anonymously discuss the topics with other patients - like an anonymous and supervised group therapy session. Highly recommend to anyone seeking to better their mental health, whether you’re going through a difficult time and reaching for help or just curious with what therapy has to offer - you will find something to benefit from here.
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Right when you needed it, but didn’t think you did.
I am just starting my journey into counseling. This App made it easy to locate and connect with a counselor who understands my needs. The layout is very user friendly and my video session, (1st one complete) was super easy to setup, schedule, and execute so that I could sit back in the comfort of my home and start to unpack. Job well done to the App creators and the Pride Counseling team.
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Expensive Service
I’m not going to lie I’m not in a great place in my life and I got excited when I saw this app was catered towards folks in the LGBTQ+ community like myself. I thought we’ll this is great an all inclusive application for counseling and therapy services! And then I came across the price for using these services. I was qualified for financial assistance and it made my service seem to be a bit cheaper but I checked the prices again and it wasn’t looking good still. I’m unemployed, most of my family will not support me and I don’t even have funds to buy things I need on a daily basis. I’m really disappointed and saddened that the cost of service fee couldn’t be waived altogether for folks like me that desperately need service. If it was even merely $50 a month that’s more affordable to me. I don’t know what to say besides don’t expect to get this app unless you’re privileged and have the kind of money to spend just to seek help. Really sad :(
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Love this app!
The app itself is very easy to use. There are lots of tools within the app in addition too the individual counseling. Journaling (which can be kept private or shared with the counselor), access to groups and seminars, texting, and worksheets. So helpful and no operating issues so far. Would recommend to everyone looking for online counseling!
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The best therapy I’ve ever had, hands down.
The Pride Counseling service is extraordinary. I have Kaiser and their psych department is garbage in terms of getting appointments with therapists and ongoing care— when I found BetterHelp and that they have an LGBT+ service I signed up and it has been life changing for me. I have a very hard time making and keeping appointments, but texting and showing up for a video call at home are a lot easier for me. My therapist is amazing and has given me so many tools and support over the years that have truly made a huge difference in my life. I know it looks expensive, but it can be made affordable for you if you apply for the financial aid (and they basically lower your rate almost immediately when you ask for it with the little application online.. not sure if you can do it in the app though). I’m paying $99/month for unlimited messaging with my therapist and she always replies within a day if not within a few hours, and then every video session that’s scheduled like an appointment is an extra $35 for that one session. It’s well worth every penny. I don’t see myself ever changing my therapy source if I can help it at all. They are truly doing extraordinary work.
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Great Resource
I was pretty skeptical about online therapy- I was uncertain about the quality of the therapist that could be provided, and how beneficial it could be. But in my case, as someone cannot afford in person therapy, Pride has been immensely helpful. My therapist responds to my personal issues quickly and intuitively. There are draw backs of course ( WiFi issues/ delay on the site), but for the price and help provided, it balances out.
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Great App, Great Therapists
Especially useful if you prefer to text with your therapist, or prefer a more flexible schedule. The ability to easily request a new therapist is nice, no hard feelings on either part - everyone recognizes that sometimes you just don’t click and you need to connect with and trust your therapist. And the price is very reasonable for the service.
And I want to know what psychic they have doing their therapist matching, because everyone I know who has used the app has been matched with someone uncannily accurate for them. If you could forward me the winning lottery numbers?
And I want to know what psychic they have doing their therapist matching, because everyone I know who has used the app has been matched with someone uncannily accurate for them. If you could forward me the winning lottery numbers?
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