Theft
Response from developer
Hi there, We’re sorry to hear that you’re unhappy with your experience. We understand that depositing a significant amount and experiencing losses can be extremely frustrating. However, deposits and withdrawals are separate transactions, and the amount deposited does not guarantee an equivalent amount in winnings or withdrawals. Game outcomes are determined by chance and RNG, with each result being independent, so there is no guaranteed return from gameplay. We take concerns regarding our services seriously and remain available to review any specific transaction or gameplay issue through our Customer Support team. Our support channels are live chat or email (support@primecasino.com).
Fake site
Avoid!!!!!
I’d never use them again and if you like gambling avoid they don’t like Winners only losers.
Response from developer
Hey there, We're sorry to hear about your experience and understand your concerns. We would like to clarify that we would not require private banking information in order to continue playing. Please note that, in some cases, when processing withdrawals, we may request bank details if a payment cannot be completed back to the original payment method. This is a standard procedure to ensure funds can be returned securely. If you would like us to have a further look at this, please feel free to reach out to us via live chat or email (support@primecasino.com). You can also request to speak to a manager directly. We appreciate your feedback and would be happy to review your concerns if you provide further details.
Give me my money (SCAM)
Response from developer
Hi there, We're sorry to hear that your experience was disappointing. Bonus funds are subject to wagering requirements before any winnings can be withdrawn. These requirements are clearly outlined in our Bonus Terms and Conditions. Our Customer Support team is always happy to explain how the bonus balance and wagering requirements work and answer any questions you have. Our communication channels are live chat or email (support@primecasino.com). If you would still like us to review your account, please don't hesitate to get in touch.
Just horrible
it shows u can get the free spins but the offer dissapears after u deposit your money to make u think its still there.
plain scam.
