1. Home
  2. 🏥 Medical
  3. Prime Medic
Prime Medic - Online Clinic

Prime Medic - Online Clinic

by Prime Medic Group Pty Ltd

2 ratings
114 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • April 9, 2020
  • September 10, 2026

Features

Developer

Prime Medic Group Pty Ltd
✨Promote your app ✨
Prime Medic - Online Clinic screenshot #1 for iPhone
Prime Medic - Online Clinic screenshot #2 for iPhone
Prime Medic - Online Clinic screenshot #3 for iPhone
Prime Medic - Online Clinic screenshot #4 for iPhone
Prime Medic - Online Clinic screenshot #5 for iPhone
Prime Medic - Online Clinic screenshot #6 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐114
Reviews↘︎
🔄3+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Access healthcare services remotely through video consultations, receive new and repeat prescriptions, and obtain medical or carer certificates. This telehealth platform connects patients across Australia with experienced medical professionals and provides self-diagnosis tools based on user-reported symptoms.

✓Video consultation
✓New prescription
✓Repeat prescription
✓Medical certificate
✓Carer certificate
✓Specialist referral
✓Self-diagnosis tool
Show original description

What users say

Summarized from real user reviews of Prime Medic. Based on 2 reviews and a 5.0/5 average, it highlights the 13 positives and 11 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Quick and convenient service
  • 👍Easy to use and navigate app
  • 👩‍⚕️Professional and helpful doctors
  • ⏱️Fast response times
  • 🏠Accessible from home
  • 💰Affordable telehealth option
  • ✅Reliable and consistent service
  • 💡Supports late-night appointments
  • 👨‍👩‍👧‍👦Helpful for busy parents
  • 🏥Alternative to busy clinics/hospitals
  • 🗣️Doctors listen and provide clear explanations
  • 📄Useful for medical certificates
  • 🌍Great for rural areas

Negative things

  • 😠Rude and blunt doctors
  • 💸Hidden booking fees
  • ❓Unclear instructions or processes
  • 📞Doctors not calling on time or at all
  • 👎Poor customer service
  • 🚫Unprofessional behavior from doctors
  • 🤔Medically technical questions difficult for some
  • ⚠️Deceptive practices alleged
  • ❌Issues with prescription/pathology requests
  • 📉App not mobile friendly
  • 💰Services cost money (contrary to some advice)
See all reviews

What's New in Prime Medic

5.1.11

September 10, 2026

Added New Services and Enhancements in User Interface.

User reviews

Most RecentHighest RatedLowest Rated

Handy and quick

My experience has been great with prime medic, doctors are great and it’s very handy when you don’t have time to physically go to the doctors to get a script or discuss something small.
Pixie221345709555Pixie221345709555

Always professional service

Always a reliable and professional service, we have used this app many many times
Massage With JessMassage With Jess

Prime medic easy and convenient

The app is relatively easy to use with most of the times you get an appointment with a doctor for the day. What i love is that they are able send a prescription to your nearest pharmacy. Using prime medic takes the hassel out waiting in doctors clinics as long as your illness is not serious.
shazeena2022shazeena2022

Handy and quick

My experience has been great with prime medic, doctors are great and it’s very handy when you don’t have time to physically go to the doctors to get a script or discuss something small.
Pixie221345709555Pixie221345709555

Always professional service

Always a reliable and professional service, we have used this app many many times
Massage With JessMassage With Jess
See 109 more reviews

Developer apps

13CURE - Home Visiting GP
13CURE - Home Visiting GP

Home Visiting GP Service

🏥 Medical

(1)

Free
Prime Medic Doc
Prime Medic Doc

by Prime Medic Group Pty Ltd

🏥 Medical
Free
Prime Medic Doctor
Prime Medic Doctor

App for Prime Medic Doctor

🏥 Medical
Free
See developer apps

User experience

🐞

Reported Bugs

6 issues

App crashes or won't open

Bug

Login issues (e.g., with Apple ID)

Bug

Technical glitches with inputting details (e.g., DOB)

Bug

Booking not showing up in app

Bug

Website unclear regarding appointment expectations

Bug

App not loading on iPhone

Bug
✨

Requested Features

5 requests

Provide proper invoices with provider details

Feature

Clarify service costs upfront

Feature

Improve app's mobile friendliness and design

Feature

Ensure all promised follow-ups (e.g., pathology requests) are sent

Feature

Better explanation of appointment types and what can be handled

Feature

FAQ

What services does Prime Medic offer?

Prime Medic offers a comprehensive telehealth service including video consultations with doctors, new and repeat prescriptions, medical certificates, carer certificates, and specialist referrals. It also provides a preliminary self-diagnosis tool based on user-reported symptoms.

How does the self-diagnosis tool work?

The self-diagnosis tool provides preliminary information based on symptoms you report. This information is sourced from reputable medical databases and is intended for informational purposes only. It is crucial to consult a healthcare professional for an accurate diagnosis and treatment plan.

Is Prime Medic available in Australia?

Yes, Prime Medic provides expert medical advice and assistance for patients across Australia. The platform is designed to be accessible from anywhere in the country, leveraging the internet for healthcare delivery.

Is there a cost to use Prime Medic?

Based on the provided information, the app is listed as 'free' and does not have in-app purchases or ads. This suggests that the core services may be free to access, though specific consultation fees or charges for certificates would typically be detailed during the service booking process.

Who are the medical professionals on Prime Medic?

Prime Medic has assembled a team of experts and industry leaders with extensive experience in delivering healthcare in Australia. They combine medical expertise with IT professionals who have built a platform for accessible healthcare.