Prime Medic User Reviews

Customer Experience

Positive experience77.5% of reviews
Neutral0.9% of reviews
Negative experience21.6% of reviews

~ Based on 111 written reviews from the US App Store.

Is Prime Medic Safe?

Not enough ratings yet to assess Prime Medic.

Is Prime Medic Legit?

Prime Medic - Online Clinic appears to be a legitimate app. AppsHunter Legitimacy Score for Prime Medic is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Handy and quick

My experience has been great with prime medic, doctors are great and it’s very handy when you don’t have time to physically go to the doctors to get a script or discuss something small.

Always professional service

Always a reliable and professional service, we have used this app many many times

Amazing Service

I requested an appointment via the online booking system just before midnight and within a minute or two received a phone call from what seemed like a triage service who advised a telehealth appointment was booked for me and to await the doctors phone call. The doctor phoned maybe 2 or 3 minutes after and advised that I would receive both a pathology request via email and a prescription via text.

The prescription arrived, however the pathology request didn’t seem to come (was advised this would come via email). Despite not receiving this pathology referral as yet, I am still so very impressed with the service. So thankyou for providing a late night service when doctors are closed and you don’t want to clog up the hospital system.
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Supportive

I encountered an issue when making the appointment. The CS team rang me and assisted me through the process. I’ve discovered not many services will provide medical clearances for Daycare purposes, but this online clinic does. Now that I have the app it will be easier for me to book an appointment in the future. Thanks for your customer service - it’s much appreciated by busy working parents!
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Online form

Very easy to use, follow up form after booking appointment helps to get a further description of what the ailment is.

GP

NO REMORSE NOTHING. JUST BLUNT RUDE. AND WANT TOO GET THE CALL OVER WITH.

5 stars

Have been using them as my primary doctor for over a year now. Easy to use and manage and no fuss about trying to get an appt in person.

Used often!

Great service, the only issue is the hidden booking fee. Otherwise, I’ve found them to be responsive, reasonably priced and very helpful

Quick, convenient and helpful

I have used Prime solely for 6mths. Never had an issue. Drs are friendly and knowledgeable.

Always professional service

Always a reliable and professional service, we have used this app many many times

5 stars

Have been using them as my primary doctor for over a year now. Easy to use and manage and no fuss about trying to get an appt in person.

👍🏼

👍🏼👍🏼

Easy to use and convenient

Easy service to use and convenient.

Amazing

Very fast response to enquiries and is readily accessible.

Excellent Service

I never have to wait for a doctor, easy to book, re-schedule and get what you need from a doctor over the phone!

Mr

Very easy to use

Online form

Very easy to use, follow up form after booking appointment helps to get a further description of what the ailment is.

Great service!!

This is exactly the service you need when getting to a doctors surgery is either difficult or unwise. Will definitely be using again in the future 👍👍

Good

All good but asked medically technical questions at last which were difficult to answer. Poor questions for non medically savvy patients

Fast and reliable

Doctors are always available. Great support and clear explanations when prescribing medications.