Terrible delivery service
I will never order from this place again it’s 1 month in a half and I still didn’t receive my merchandise I have reached out to customer service several times, and all I do is see my delivery date get pushback people run don’t order from here your better off paying more money for your stuff and get it right always! They need to close down this company asap! Terrible
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Scam
I purchased a backpack for my god daughter and never received it. Showing shipped since 8/30 and no other updates since then. Very disappointed with how hard it is to contact support from the app. I had to basically submit a ticket in order to get a response. When I opened a dispute with the bank they called me saying I have to close the dispute in order for them to refund my $. It was Strange because why do I have to do that in order for my refund to be approved? Anyways I did just that after doing so I reached out twice about my refund status they finally told me they can’t give me a refund because the item is in transit. But offered to give me back $7.99? Is that a joke? I declined and reopened the dispute with the bank again recently because at this point it’s like these ppl playing a game with me. The fact that as a consumer I have to go through all of this in order to get a refund is crazy to me. I will also be reporting them for fraud. For taking my money and refusing to refund me fully for the item that I NEVER received.
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Very disappointed / scammed
I also ordered a backpack for my kid for school, the delivery never arrived and days after still no update on my package, I’ve contacted customer support and I’ve been told to wait. It’s been way past the delivery date and some nearly 30 days from promised delivery date. I am very disappointed and frustrated. This app is very concerning. I have not received any refund nor any update as to my package status.
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customer service kinda blows
read title
Pretty good
Most merch is good condition
