Lela
Great to find such unique gifts👍👍😃
Order Status
I not happy with this service I have placed an order and have no way to track it, I’ve sent 3 emails requesting an update on my order and received no response.
Shipping
Be prepared for the product to take about 14 days. Very disappointed that we didn’t get our items in time.
Happy Customer
Awesome t shirts
Can’t search order number
I ordered a product before creating an account with the app. Now that I have an account, it won’t let me search the order number to check the status.
Scam Website
Ordered a mug off of here. Weeks later they asked for $90 more dollars. The email made me download this app to cancel it. There’s no option to cancel the order in the app. You can use the order number to track the package and it finds it no problem. When you use your order code to cancel it magically can’t find the order. Scam, fraud, horrible website and business.
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Terribly disappointed
Ordered a 9/11 memorial shirt for a Firefighter friend, kind of of big deal- 25 year anniversary. The advertised shipping with 2 day option $49.95 delivery is completely false. Shirt didn’t even make it out for delivery 4 days later of the expected delivery date. No customer service number to contact. Emailing support they respond in days with no resolution. By far the worst service I have ever experienced.
Update: the company is still trying to avoid this problem and not fulfill the refund they have stated they would do. I am looking at filing a complaint with the bank for a reversal of funds and reporting them to the BBB. Simply poor service and not keeping their word on the refund. I will update again in 72hrs…
10/7/26 Update: Printerval again not delivering on their word. Received this message from someone at Printerval not providing any solution:
“There are two separate issues here that matter to you:
1. You paid for express/2day shipping and the timeline you were promised was not met.
2. You were explicitly told in writing that the express shipping fee would be refunded and that your order would be handled personally, and you then received a different message.
Because this involves both a shippingperformance issue and a potential refund/chargeback situation, I have passed your case to our specialist Customer Service team with urgent priority so they can:
- Review the express shipping promise and what actually happened on the shipment.
- Verify the prior written commitment about the express shipping fee.
- Confirm the next steps with you regarding both the order and the payment.
They will review your case in detail and respond to you directly with the next steps, typically within 24-48 hours.”
It has been 3 days and no response.
To all reading this- Printerval knows what the right thing to do is. If they don’t, well…
Do not use this company- not legitimate
Update: the company is still trying to avoid this problem and not fulfill the refund they have stated they would do. I am looking at filing a complaint with the bank for a reversal of funds and reporting them to the BBB. Simply poor service and not keeping their word on the refund. I will update again in 72hrs…
10/7/26 Update: Printerval again not delivering on their word. Received this message from someone at Printerval not providing any solution:
“There are two separate issues here that matter to you:
1. You paid for express/2day shipping and the timeline you were promised was not met.
2. You were explicitly told in writing that the express shipping fee would be refunded and that your order would be handled personally, and you then received a different message.
Because this involves both a shippingperformance issue and a potential refund/chargeback situation, I have passed your case to our specialist Customer Service team with urgent priority so they can:
- Review the express shipping promise and what actually happened on the shipment.
- Verify the prior written commitment about the express shipping fee.
- Confirm the next steps with you regarding both the order and the payment.
They will review your case in detail and respond to you directly with the next steps, typically within 24-48 hours.”
It has been 3 days and no response.
To all reading this- Printerval knows what the right thing to do is. If they don’t, well…
Do not use this company- not legitimate
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Buyer Beware
I purchased an item that stated in two places “Free Returns.” Additionally, before purchasing the item, they gave me an estimate on when my product (an 18th century colonial shirt) would be delivered. A week and a half after the promised delivery date and my item was still “in production,” I requested a refund. I was no longer able to use the item due to the late delivery because I needed it for an event, they refused to give me a credit. Remember, I haven’t even received the item and it’s still “in production” (now two weeks after the promised delivery date). They now tell me my item should have been cancelled within 4 hours of ordering it, which is nowhere in their policy. This seems like a two-bit operation and I recommend you do business with someone else.
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Response from developer
We're sorry your shirt is still in production two weeks past the estimate and that you missed your event; that isn't the experience we want. Please email support@printerval.com with your order number, or call +1 (339) 666-1686, and we'll review your refund request again with the seller.
Item never came
Only rating it one because I can’t rate it zero. The package just straight up never arrived.
Delayed
I paid extra to have it arrive soon and it hasn’t even shipped yet
This app is a scam
I ordered a 25$ chain for my son birthday but as
soon as it was time for it to be delivered they email me saying the price change to 800$! Then they said I can’t get my package unless I cancel the order but the won’t email me back to cancel it or responding to the tickets, SO I think evb should report this app so nb else won’t be scammed
soon as it was time for it to be delivered they email me saying the price change to 800$! Then they said I can’t get my package unless I cancel the order but the won’t email me back to cancel it or responding to the tickets, SO I think evb should report this app so nb else won’t be scammed
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Price
Notice how everything is on sale they give you a sale and then they charge you for the original price that’s bs bro
The worst, it's better to buy on Amazon
Only misleading sales
Lost Order
I never received my order and no customer service to resolve this issue!!!!! I’m out $47.17
Delivery
Wallahi it takes 15 years for your package to arrive
Response from developer
We're sorry the delivery felt so slow — that isn't the experience we want. Delivery times depend on our seller/production partners. Please email support@printerval.com with your order number or call +1 (339) 666-1686 and we'll check on your package right away.
Scam
Scammmmmmmmmmmmmmmmm don’t order from here they sell terrible fake items!!!!! I pay for two book bags. I only received one. It took two months to get them. I had to order from another company because you guys are selling fake items and also you you won’t give me a refund because we don’t like the items I pay $92. I only have one item and now I want to refund and that was a problem you guys go silent. You guys are scamming everybody but guess what you guys are going to be incriminated you know you guys aren’t playing nice I gave you all a chance to do right and you failed. You sat here and said if I canceled my dispute that you will be able to help me, but you did not now you are refusing to give me a refund let alone send the other book bag that I paid for, but did not receive you guys are running people in circles and it’s not fair
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Response from developer
We're truly sorry for the long wait, the missing second bag and the runaround on your refund; that isn't the real Printerval experience. Please email support@printerval.com with your order number, or call +1 (478) 666-1686, and we'll personally review the missing item and a fair refund.
Order 1st time
Was easy and simple and reasonable price was referred by my son he wanted this sweatshirt love this app
Fake items
This website is a scam please don’t buy anything from them. Products are fake and trash
Never count your eggs before they hatch
So good i ordered twice at first I ordered off the internet being thirst nahh take you time download the app tbh the quick pop up internet description had me like nah but its legit definitely recommend the app it’s official tissue and the prices os on time btw i hate texting/ reviews but respect is due salute keep up the good work pay attention to your details when ordering be precise and you’ll get exactly what you wanted hands down.
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Response from developer
We are truly sorry - taking payment with no receipt or confirmation is not acceptable, and we apologize. Please email support@printerval.com with the email address you used and the date and amount charged: our team will locate the payment and refund it. We are reporting the checkout failure to our app team.
Still waiting!
I ordered 4shirts almost a month ago. I received one last weekend, the second 4 days later and the other 2 still haven’t arrived. I like what has come but not the wait time. This needs to improve before I use Printerval again! We
