Doesn’t really work
I really don’t understand why people gave them 5 star reviews, it asked for id verification, and it will not make your transaction private, it will show exactly the name of the Merchant and location in your banking statement, so if you thought it’s private bam ..
Wtf
Every subscription I have tied to this app for payment has been declined for insufficient funds, I have never even came close to insufficient funds, I have never used half and always had the money to back it, customer service for the most part gives you the run around, sometimes you make an error and it doesn’t work but it’s hard to catch your errors when the app malfunctions so much, sometimes you make often.
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Not really 5 starts
My account has literally been in review for about 2 years, literally I’m not kidding. 2 YEARS!!
Wow you ruined it.
What was once a great app, has now been ruined by Persona ID verification. I had literally 50+ cards that I used on this service and now I’m going to cancel them all. You cannot claim to be a privacy service and then require all users to upload biometric data. Their entire mission statement is totally fallen upside down. They are NOT about privacy. Avoid this service and look elsewhere. The party is over. I will just keep leaving this review every time the app updates so this info won’t get buried
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Convenient
Good use case example: I was just at a retailer this morning and their payment software was down. They had no idea when it would be back. They kindly offered for me to come back and pay later, but because I can create a single use card so easy on the go, I was able to spin one up quick and leave them the card details knowing it’s safe. After one use, it’s closed, so even if someone got curious and pulled my written information out of the trash, it wouldn’t matter. Great product!
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Another service down the drain
A company and domain called Privacy.com is using Persona ID verify now. They are terrible and should feel terrible.
Used to be good
I used to love using this app to protect myself from data breaches or easy cancellation of subscription services.
They recently added a biometric ID verification through Persona that uses your data to improve the 3rd party product and their data will be held for “no more” than 3 years. Their last data breach was in 2026.
They recently added a biometric ID verification through Persona that uses your data to improve the 3rd party product and their data will be held for “no more” than 3 years. Their last data breach was in 2026.
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New protocol
Best way to prevent bs subscription charges
Great
This has become my default payment method for subscription payments. Easy to track and limit payments. Love it. No going back.
DO NOT USE!
Privacy.com software has failed at their supposed security “features”. I have had an account for years, but recently hackers have found a way to spoof merchants allowing “merchant locked” cards with spending limits to approve charges for amount way above the set limit and to a merchant the card is not linked to. Be warned, Privacy.com is no longer secure. Others have posted about this issue on Reddit.
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It don’t work
It’s don’t work I get stuck in a never ending cycle of verification, and it never ends
DO NOT GIVE YOUR INFO
Spam calls and texts multiple times a day since i gave these hacks my info also cant use my debit card. Absolutely worthless do not give these bums your info
Great until recently
Chronically denies transactions for not enough funds. Yet there are PLENTY of funds available. Worked great until about 30’days ago. You can’t get support—-it’s a chat bot and a bunch of articles. Tried deleting and redoing connection; tried reinstalling app. Over it. Going back to credit cards.
No Customer Service
I’d give them 0 stars if I could. I don’t think they have a customer service department. They don’t respond to emails
Filth
I couldn’t think of a more hypocritical thing to call this company. Immediately after sign up asks for PII through Persona.
More like Less privacy.com
This app takes so much data and then doesn’t even have the onboarding section seamless.
It takes 5 hours to go through a new account setup, did I mention the process of Privacy… is to collect ALL of your info - personal (all of it it needs for the SUPER SUPREME KYC it needs to be a app)
So this app is outdated tech. Most banks have this beat with built-in virtual cards.
This app also has the clunkiest very non intuitive design AI could make a better app than this/ it doesn’t even let you go back during the setup part..
Good luck friends. This isn’t privacy this is - essentially the opposite of it.
It takes 5 hours to go through a new account setup, did I mention the process of Privacy… is to collect ALL of your info - personal (all of it it needs for the SUPER SUPREME KYC it needs to be a app)
So this app is outdated tech. Most banks have this beat with built-in virtual cards.
This app also has the clunkiest very non intuitive design AI could make a better app than this/ it doesn’t even let you go back during the setup part..
Good luck friends. This isn’t privacy this is - essentially the opposite of it.
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Trash
Poor customer service, not recommended
Thieves
Declined a merchant locked purchase, then immediately accepted the purchase AT A HIGHER PRICE. “Support” claimed it wasn’t the same merchant, it was and it went thorough at a higher price on the merchants second attempt seconds later, and they told me to click something that didn’t exist to fix it. They told me they would give me a $5 credit for the trouble their incompetence caused. They did NOT. I replied, they were silent. I eventually refunded my purchase to buy it AGAIN on a real HONEST card. The real price was refunded, but the extra HIGHER price was not. It’s been a week and NOTHING has changed and THEY are keeping that extra HIGHER charge that apparently THEY snuck in to steal from me since the merchant NEVER charged that and refunded everything they took. Avoid these thieving, lying criminals at all costs. They will be reported at several more places for their crimes.
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"Account in Review" for a week
My account has been stuck in "account in review" mode for a week now. I work for a bank so I know it does not take this long to check into someone's financial history with other institutions or even OFAC. I don't know what the hold up was but I gave up and closed my account.
Amazing customer support!
I’ve had an account for several years. Amazing service and product. Quit using for a couple years, had issues getting back into my account. I emailed support and they helped friendly, efficiently. 5 stars for sure for this company.
