Promova Reviews: Is It Legit?

Customer Experience

Positive experience60.4% of reviews
Neutral5.6% of reviews
Negative experience34.0% of reviews

~ Based on 2,482 written reviews from the US App Store.

What users say about Promova

Is Promova Safe?

Promova: Language Learning App appears safe based on user ratings. AppsHunter Safety Score for Promova is 92/100.

This assessment is based on 62,888 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.7% of ratings point to a safe experience
4.3% of ratings suggest some concerns
7.0% of ratings point to a risky experience

~ Based on 62,888 App Store ratings for Promova.

Is Promova Legit?

Promova: Language Learning App appears to be a legitimate app. AppsHunter Legitimacy Score for Promova is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Пофіксіть ШІ

Все подобається, все супер, але є один нюанс: - коли спілкуєшся з ШІ неможливо вставляти розділові знаки і він автоматично мене поправляє після перевірки сказаного, типу там потрібна кома, там крапка і т.д.

App

Es buena se parece a Duolingo

New update is awful

I just updated and regret it so much. The new design update is beyond frustrating and makes having the app entirely pointless. You all removed so much visibility on the main page to see my lessons and have now hidden things behind clouds. I can’t redo lessons or skip around. And the page where I could choose to work on grammar, speaking etc was completely removed. The experience is so much worse and it’s really frustrating because it was so helpful. If the investment went into the AI feature you’ve lost the plot by taking away what made the app valuable. I wish I could roll it back to the previous version because now it’s an absolute waste of time and money.
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Charged but can’t access

I was charged for a year worth subscription, but unable to use the app. Promova says they can’t give me a refund and Apple won’t give me a refund either.

Level

Arabic

Like the program, but pre-intermediate is too difficult for me, need beginner Arabic. Cannot find arrows to change the level. Please help.
I’ve since been given to understand there is no beginner Arabic. Some of the content is a bit difficult.

Get Duolingo instead

Update: After writing this review, they fixed the problem…for 3 days. The problem has since returned. I can no longer learn Japanese, even though the app says I’ve only learned 92 words.

It was good while it lasted and maybe the other languages work just fine. But the whole purpose of me paying for a subscription was to learn Japanese before my trip to Japan next month.

I’ve tried to communicate with them through the app support but that wasn’t a lot of help. So maybe I’ll have better luck updating my review.

Original review:
Do not get this app! I paid for 3 months to learn Japanese. It was fine until I went to continue my course but it said that my course was completed and that I should explore another course. I only know 80 words in Japanese and the all clearly states that I’m a beginner. But it won’t let me continue to learn!! I’ve tried to contact the app but it’s an AI assistant that did not solve the problem!! So save your money and get Duolingo instead.
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Purchased and Paid for one Year but can‘t access everything why?

I wonder why the app makes you pay 130$ if you can‘t see all the lessons you did before. What the point if i can‘t see the previous lessons if i wan’t to do it again to memorize it? I contacted the support many times because my subscription didn’t work after the update. That also takes them days and weeks to fix it or answer me. The AI support keeps repeating the same and can’t really help you either. I’m not happy about it. So i basically paid for the few lessons i can do a day and then they disappear anyways and i don’t really have access to them. I do new ones and they disappear again. Thanks for nothing i don’t recommend.
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Misleading subscription model - free trial makes you pay money

Misleading subscription model - free trial makes you pay money

Only 3 days lesson

I learning during three days and after I couldn’t do any lessons without buying a plan. That’s a ridiculous

Promova is a good language app👍

I love using Promova, I've learnt Deutsch quite a lot just using the app, even without paying yet. Imagine when I pay

Shadowing at lightning speed.

I wish there was a way to slow the cadence down a bit. It’s very difficult to “shadow” at such a fast pace as a beginner.

Get Duolingo instead

Do not get this app! I paid for 3 months to learn Japanese. It was fine until I went to continue my course but it said that my course was completed and that I should explore another course. I only know 80 words in Japanese and the all clearly states that I’m a beginner. But it won’t let me continue to learn!! I’ve tried to contact the app but it’s an AI assistant that did not solve the problem!! So save your money and get Duolingo instead.
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Useful vocab

Great contemporary vocab, really helping me perfect my speaking

Learning Promova

I love when I learn to speak languages 🤙🏽.

It's a different way of learning

The different exercises challenge me to expand my skillset. The ad hoc conversation exercises are really good for my understanding and speaking, especially the post exercise review. The multidirectional vocabulary exercises are very good for promoting memory.

Excellent

Really Good

更新之后好难用!!

更新之后看不到课程进度!找不到学习计划!!!!Ai口语识别不了文字 我的天呐 为什么要更新????? 更新之后突然要从第一课开始学了

Response from developer

Dear Learner, we’re truly sorry to hear that the 4 in 1 resources you purchased were not added to your account and that your previous attempts to get help felt impersonal and unresolved. We understand how frustrating it is when a paid purchase is not reflected properly, especially when you are trying to reach a real person for support. Thank you for taking the time to share this feedback. It is valuable to us, and we take concerns like this seriously. Please contact us directly at support@promova.com so our team can review your case carefully and work on a solution with you. Your experience with Promova matters very much to us, and we really want to help make this right.

AI avatars

They force AI avatars on you with uncanny valley looks. And there is no option to opt out.

Not happy with updates

I have chosen this app specifically for ability to revisit the units, because I need to be able to go through material multiple times to really learn it. I paid for family membership of the previous version of the app (over $100). Now I am deeply unhappy with design and trying to get my refund. Responses from customers service (humans, not AI) take several days. I am hoping they will refund me, because new setup is exactly why I decided not to sign up with other apps.
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Lee

I like this app compare to other apps but membership fee was way expensive