MISSING FEATURES in the APP
I am unable to add my customers payment information in the app. The option to add credit cards and accept payment options is missing in the app
Everyone Not Tech or App Savvy Experts
On your phone the ICON s don’t have words. There is no lesson or very limited information on how to use a ProPay Account.
Poor app/customer service
The app is outdated. ProPay customer service is terrible. How are you guys making us change our password every 90 days and not tell anyone? I only just found out trying to put in orders on the last day of the month and couldn’t submit anything! No email. No notice from Mary Kay, which lets me know you guys didn’t even tell them.
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Can’t run any manual card
Every time I enter an amount, it immediately takes me to pick a default card reader. I don’t have a card reader and want to enter manually. It will not give me that option. When I use the back button and try to hit that option, it automatically goes back to the page with the card reader.this has been going off for quite some time and needs to be fixed.
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Manual Run Cards
It will not let me run cards manually. I have an IPhone and my friend has a Note and it lets her runs cards manually but not on my IPhone 14 plus. Very frustrating. Fix the bugs please.
