Good app in theory..
Horrible
Response from developer
Thank you so much for writing this, and I'm really sorry your first try went like that. Your feedback helped us big time, and we've already got a fix coming out next week. If you'd like to give it another go, please drop us a line through Support in the app. We'd love to make it up to you.
Eh
Response from developer
Thanks for "cute", we wanted checking on your people to feel warm, not like surveillance. On the map: we've just added new icons for your places, but for now you do have to label them yourself. Thank you for telling us that basic places should simply show up on their own — that's genuinely useful to know. On accuracy: it depends a lot on the phone being tracked. Location needs to be set to "Always" with Precise Location turned on. We're also working on making location more accurate on our side. As for free apps doing more: free apps have to make money somehow. We'd rather charge one small subscription — for your whole group — than ever sell where your family goes. Give us another look sometime?
disappointed
Response from developer
Thanks for writing this — we'd much rather hear it than not. One thing that's easy to miss: a single subscription covers your whole group, so only one person pays. For a few friends sharing it, that's very little each. As for why it's paid at all: we don't sell anyone's data, so the subscription is what keeps Protego running. If it still doesn't work for you, drop us a line through Support in the app — let's see what we can do.
Tracker
Response from developer
Thank you — this one made the whole team smile. Getting your entire crew on board is exactly what Protego was built for, and honestly, you did half our job for us. Have a magical time out there — and if you ever wish for something new, our in-app support is always open. ✨
its pretty good
Response from developer
Thank you so much — this genuinely made our day. You're right that we've been hard at work banishing those early bugs, and reviews like yours are the kind of magic that keeps us going. If you ever run into anything or have a feature you'd love to see, cast a quick spell our way through the in-app support — we'll be there to help and make Protego even better. Thanks for trusting us!
A good app for parents
Response from developer
This made our whole team smile — thank you. "I just open the map instead of panicking" is honestly the exact feeling we built Protego for. And we'll take any excuse to keep the Forbidden Forest peaceful. So glad you came for the Hogwarts vibe and stayed for the peace of mind — if you ever want something we don't have yet, our in-app support is always listening. Thank you for being part of it!
Not as Described
Response from developer
Thank you for such thoughtful feedback — you're exactly the family we built Protego for, and it stings that it fell short. You're right about alerts: that feature isn't live in the app yet — it's still in development — and I'm sorry that wasn't clearer up front. On not seeing where your family goes: that part does work, but it usually means the other person never finished joining your family, and that connection step is more confusing than it should be right now (we're actively redesigning it). The version you tried (1.9) is also several updates behind where we are today. We'd really love the chance to make this right for you personally — if you drop us a message through the in-app support, we'll get you properly set up and take good care of you. Thank you for seeing the magic in the idea; we're working hard to deserve it.
Fun alternative to Life360
Don’t work
Response from developer
Hi! So sorry about this — it's a bug we're actively fixing and the update is on its way. As an apology, we'd love to give you a free subscription once it's out. Drop us a note at cintraprod@gmail.com and we'll make sure you're taken care of! Protego Team
Stuck
Response from developer
Hi! So sorry about this — it's a bug we're actively fixing and the update is on its way. As an apology, we'd love to give you a free subscription once it's out. Drop us a note at cintraprod@gmail.com and we'll make sure you're taken care of! Protego Team
Can't get past the set up features
Response from developer
Hi Mary! We really want this to work for you — please write to us at cintraprod@gmail.com and tell us which screen freezes and what iPhone you have. This kind of feedback is genuinely how we make the app better, so as a thank you we'd love to gift you a free subscription!

