Proton Drive User Reviews

What users say

Top reviews

Lousy development

The integration with file manager app has quietly disappeared without even an ETA to recover the feature. This is very limiting, and in the current state I can’t recommend. I regret paying for this service. Development is slapdash at best. Who makes a change like that without even putting it in the release notes? Or testing is such garbage they didn’t notice? Raises big questions about their stated commitment to security because if they miss this stuff, what else are they missing?

Very disappointed.
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Integration failed

Suddenly stopped integrating with the iOS Files app like it used to. This is important to export some files and photos. Please fix those annoying bugs before overstretching yourselves towards other "shiny new" apps. Remember your core business and users who depend on the current system for daily life.
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Response from developer

The latest SDK enabled version which brings with it faster and more performant uploads/downloads does not support Files app integration yet. We are working on it and it will be released in a future version.

My Review

Its good so far. But I dont like how you cant crop the photos or documents you take.Its annoying besides that its great so far

Response from developer

Thank you for your review and feedback! We've passed it along to the team.

Kinda Useless

Kinda useless. I am a desktop Linux user and there’s no support. I bought this as part of the Proton subscription but what’s the point? I can’t even backup photos without keeping the app open all the time. I’m trying to find value in using it as a glorified Google Suite to take notes and but it’s laggy and doesn’t always sync. There are cheaper alternatives, if this wasn’t part of the bundle it wouldn’t be competitive on its own.
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Missing files integration

This is almost the perfect sync solution. However the current lack of integration with the files app means that the app is unusable as an ios file client as it cannot integrate with any other applications that might make use of it.

Based on past reviews previous versions had this so it being removed is a MAJOR breaking change that cripples the ios app entirely.
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Great alternative

I love the private share function. I do a lot of creative writing and need to send files to all kinds of people for proofreading, and it’s so nice to be able to have some anonymity.

That being said, the in app document typing is so buggy. I have the whole thing up to date and have iOS 16.7.16 so it could just be me. But my app is up to date. I sent a bug report so hopefully it can be worked on. For more it’s enough to be annoying, but not enough to send me back to Google
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Good but some issues

I appreciate the services that Proton provides as I try to De-Google, but I’m having some issues with documents where things don’t save properly and I lose some progress, especially if I use the comment feature.

使いにくさが…

他の方も書かれているが、スワイプで前後のファイルが見られないのがとても不便
それ以外は良いと思う

Response from developer

Hi! Thank you for the 4-star review! We'll add your +1 to help the team prioritize future improvements. Feel free to share any additional suggestions you might have on what we can do to improve and earn a 5-star rating.

Won’t upload your folders

The app only allows you to upload single files at a time. Have folders of files you need to upload? Good luck. You can try directly from the Apple files app, but I got a failed to import message every time. Even the web app doesn’t let you upload folders through iOS (though you can pick multiple files at least). Feels like an unfinished product. Very disappointed with Proton unlimited so far.
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Secure snd Simple

I recently have started to use my Proton Drive to securely store and share files. The interface with my phone and computer are seamless.

Photo backup does not work for me

For some reason the number in progress jumps down to 0 pops up saying backup complete yet none of my photos have been backed up. I have tried turning it off and on and reinstalling the app.

Private, except for the hole

Hosting physical servers in, and routing vpn traffic via, 5/9/14 Eyes countries is a major privacy hole for every free account. If you accept that, it’s otherwise a nice alternative to the USA monoliths.

Files app integration

Nuked integration with native ios files app
Can’t fix for months
🥲

Love proton but cannot search files

Not sure why can’t search files in drive

Response from developer

Encrypted search is on our long-term roadmap. It's not a straightforward task because all the file names are encrypted. That's why it is taking us some time to come up with a simple and secure solution.

Works well

Works as hoped

Please fix iOS Files integration

Generally very happy with the app. But please restore the iOS files integration ASAP

iPad 7

Echoing what TheLastBlessing said on May 28. App does not populate data on iPad 7 iOS 18.7.9. Other apps like proton mail work fine.

It works, but it feels unfinished.

Technically this works and does what it does do well. The problems arise when you try to use it more.
Automatic photo backups is nice, but requires you to manually open the app.
You can back up files, but not entire folders.

It’s fine, it works, but it could be a lot better.

Proton Documents?

Where are the folders for the uploaded pics? I need to categorise them it’s hard to find anything.

Also, why are images being uploaded from one of my multiple Proton Mail aliases, despite being logged in with the main one?

Why do I have to share documents from my main Proton account rather than an alias? I won’t share documents from my main e-mail address!!

[EDIT 26/02/2025]:
I’ve been made aware that after 3 days of uploading, the email address I initially signed up to Proton Drive cannot be changed and I’d have to start over again. Wow. No good.

I might consider this again in the future, but I’ll be downgrading my account back to mail only. This product isn’t ready yet.

[EDIT 06/01/2026] Even worse. Uploaded lots of photos and can’t share with someone who doesn’t have a proton account!!! Useless.

Deleting this app and using a different provider. Way too basic and lacks any functionality.

[EDIT 20/06/2026] You cannot download your photos back to iOS. Unless you do it ONE AT A TIME. ONE. AT. A. TIME.
I’m slowly doing just that and will upload to Ente. Bye bye Proton. Way too beta.
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Missing some things

Proton Drive has improved significantly since its launch. Please, team: prioritize customizing the date and location of photos; if this were possible, subscribing to Unlimited would be totally justified (because it would finally allow users to stop using paid iCloud or Google accounts). This would be a major step forward for Drive!

Another thing is integrate with Files from iOS (like Google Drive does).

Cheers!
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Response from developer

Thank you for your 4-star review! We've passed your feedback on to the team, to help prioritize future improvements to the app. The latest SDK enabled version which brings with it faster and more performant uploads/downloads does not support Files app integration yet. We are working on it and it will be released in a future version.