Not so good
App is always down. Not very user friendly. Wouldn’t use if I didn’t have account there. Help option never available.
Best app from any of my banks
Easy, simple to use. Has all the features I need. Design is nice very modern. Mobile deposit is easy and transferring money is very intuitive.
Major mistake
They recently completely revamped their app, it’s slightly better looking and stable but at the expenses of all decent features. Absolute garbage
Much Better
I really like the latest app. It’s much better.
God awful terrible app. The developers simply don’t care
This is a terrible app. If I didn’t work for Providence, I would have already switched. Constant bugs that have been around for years! I am convinced this app isn’t maintained anymore. And if it is, whoever is paying the dev team really needs to review the work they’re doing (or not doing).
Log in not working
Had to change my login and password over 10 times just to log Into my account. Some days I am able to log in with no problem and other days it says “invalid credentials” or “user not found”. Very frustrating. When calling the institute they are just as lost as I am about the service. Very disappointing.
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OK but not a ton of features
This is perfectly adequate. It has mobile deposit has QuickView balance he can transfer between accounts but it’s very simplified. Also this version of the app seems to be glitching because the face ID has suddenly stopped working and I even deleted and re-downloaded and there must be an error with the app.
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Locks up my account
Every time I try to login a second time it locks up my online access. Deleting the frustrating app and I guess I won’t be spending much money because I get tired of calling the 800 number to know my balance
Great easy to use app
Easy to use and fast convenient way to view my accounts and use bill pay.
