Not a great app
App Needs work
Covenenant
Keeps logging me out and glitches
Not helpful
Worked Fairly Well
Waste of time
Ridiculous
cant even get past the login
update: i contacted tech support and they copy/pasted the instructions to me and i told them i've been correctly following them from the start. even deleting and reinstalling the app several times. and then 2 days later they had the audacity to email me back asking if i could login yet or not. they offered no actual help or trouble shooting. horrible service.
the website isn't any better, hitting the "contact us" button opens my email app with an error "something went wrong. please try again later". their website also has my first and last names listed backwards and i can't change it unless i submit a form showing i legally changed my name.... the website is just as poorly designed and broken as the app.
i can only pray that customers using Providence as their medical caregivers are not suffering these kinds of technical problems, because this does not instill faith in how the company is functioning :(
