Horrible
No longer works. Can’t get the 2 factor authentication email. Total fail and poor customer support. Works well from the website but not the app. Customer service is completely, and I mean, completely, clueless about anything.
Navia doesn’t work
The website and app have not been functioning for months and I called customer service and they said they can’t help me. It’s basically a scam. Don’t put money in their HSA or FSA because there’s no guarantee you’ll be able to get it out.
Charge for using benefits
I should not be charged $11.10 each time I use my health care benefits. I will contact my employer benefits department.
Very underwhelmed
How did this score so high?
It glitches, doesn’t remember any of my providers, family member names etc. Navia, why does submitting claims to get my own money back have to be so tedious?
On their form it advertises ease of filing a claim on the app as “just take a picture and submit.” Not even close.
It glitches, doesn’t remember any of my providers, family member names etc. Navia, why does submitting claims to get my own money back have to be so tedious?
On their form it advertises ease of filing a claim on the app as “just take a picture and submit.” Not even close.
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Love the App
Absolutely wonderful!
