To,my Primary Care Provider Dr.Jessica Guh,MD Swedish Family Practice Cherry Hill Seattle
Slow
Amazing
To,my Primary Care Provider Lisa Chan,MD Swedish Cherry Hill Seattle
Far from seamless experience
Two examples are when I recently had to reschedule an appointment with a specialist I was sent a link to a Providence branded version of mychart, which asked for a providence login. No message would better.
Another is the reminder area is cluttered with conflicting and inaccurate information. As an example, if an appointment date is updated at the front desk the appointment is still shown as being on the original date. Inaccurate and useless if you want to find the date of the new appointment.
In conclusion, if some information is unreliable how can a patient trust any of the information. The app would be far better if the unreliable features were removed until they worked correctly.
Cancer Patient !!!
Happy Patient
Helpful resources
Great system/great people
Itβs an awesome hospital with awesome people, Doctors included.
Iβve used many of the types of medicine available; including surgery.
My primary care MD Dr. Shultz & my Nephrologist Dr.Barkan are, the best.
Helpful
Fantastic Doctors
Patient
Great Hospital
They work hard to align to your schedule especially since work from home options have gone away - this really helps
Convenient, easy to navigate
Why fix what isnβt broken?
: if it was never created and spent money on it.
Amazing staff
Zoom appointment
The complete courtesy and convenience, total respect and absolute knowledge that is given to me each, and every time makes it completely soothing and always with the Atmos of care.
Cramer, all doctors there and Swedish in general
Terrible experience with MyChart
Unable to access test results. This is a very poor user experience specially when it comes to accessing health data.
