Took my money and support were total douches
Customer "support" wouldn't even answer my simple questions, just said "we don't have your money man" over and over and then hung up on me. I'd live to travel the city and buy stuff and support the local economy but you have angry appholes working there who won't help me!
Screen dimming issue makes your phone/app unusable
This app has a critical bug where occasionally, it glitches out and brings your phone’s brightness down to the lowest setting possible, making it impossible to see anything on your screen, especially if it’s a sunny day. This has happened to me several times and has caused me to miss my bus due to it being impossible to pull up my bus pass. Incredibly frustrating
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Go back to Connect Card
At least with the Connect Card, I could manage it online. This thing is a huge step back.
Terrible
Did anyone beta test this? Does the transit authority dislike tourists? It is 2026, we should be able to pay with credit card.
Even Baltimore has a better app.
Even Baltimore has a better app.
Overly difficult and complicated
I just want to ride the bus. Why can’t I just tap my credit card or have this app bill my credit card as I use the transit system. Not a great way to encourage use.
