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PSEG Long Island

PSEG Long Island

PSEG LI Account Management

8K ratings
276 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • December 22, 2019
  • July 28, 2026

Developer

Public Service Enterprise Group Incorporated
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PSEG Long Island screenshot #1 for iPhone
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PSEG Long Island screenshot #8 for iPhone
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About

Manage your PSEG Long Island account conveniently from your mobile device. Pay bills, track energy usage, report outages, and manage payment options with secure sign-on features.

✓Make payments
✓Compare and manage energy usage
✓Report an outage
✓Manage payment options
✓Contact customer service
✓Easy sign-on with touch/face ID
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What users say

Summarized from real user reviews of PSEG Long Island. Based on 8K reviews and a 4.1/5 average, it highlights the 3 positives and 3 negatives reviewers mention most about this Business app.

Positive things

  • 💡Convenient bill payment
  • 🚀Outage map and restoration updates
  • 👍Easy to navigate and understand

Negative things

  • 🐛Frequent app crashes and bugs
  • 🔒Login and password issues
  • 🚫Removal of useful features like usage tracking
See all reviews

What's New in PSEG Long Island

5.9.9

July 28, 2026

-Bug Fixes

User reviews

Most RecentHighest RatedLowest Rated

FaceID feature no longer working

FaceID support no longer working
Howard_RimHoward_Rim

Unable to use app (update)

7/28 - Bug Fixed the requirement to update…but now the MFA doesn’t work and says “there was an error processing your request.” I know one day this app will work, but who knows when.

7/21 - Stuck in an infinite loop. Deleted app because it wasn’t letting me login. Redownloaded it from App Store and after opening it it says we made an important update to the app…update now. But I have the latest version. Can’t use app otherwise.
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Unfortunate1246Unfortunate1246

Bug can’t login

Fix your app if you guys want to get paid.
Raina0829Raina0829

What bug fix?!

Stuck in the loop message that there is an update but clearly there is not.
ksibsksibs

Won't let you login

Wouldn't let me login starting last week, even though the website works, now the app just keeps telling me it needs to be updated even though it has no updates.
ataylor57ataylor57
See 271 more reviews

Developer apps

PSE&G
PSE&G

PSE&G Account Management

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Free
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User experience

🐞

Reported Bugs

3 issues

App not recognizing accounts or passwords

Bug

Outage reporting functionality not working

Bug

Incorrect or missing usage data

Bug
✨

Requested Features

3 requests

Ability to download or print bills

Feature

Improved accessibility for visually impaired users

Feature

More detailed energy usage and cost tracking

Feature

FAQ

What can I do with the PSEG Long Island app?

The app allows you to manage your PSEG Long Island account on the go. You can make payments, compare and manage your energy usage, report outages, manage your payment options, and contact customer service. It also offers easy sign-on with touch or face ID for quick access.

How do I sign in to the app?

If you are already registered for a PSEG LI My Account, you can use your existing username and password to log in. If you are not registered, you can easily register directly through the PSEG LI app.

Is the PSEG Long Island app free to use?

Yes, the PSEG Long Island app is free to download and use. There are no charges associated with managing your account or accessing its features through the application.

What devices is the PSEG Long Island app compatible with?

While specific operating system versions are not detailed, the app is designed for mobile devices, implying compatibility with both iOS and Android smartphones and tablets. Users can manage their accounts from anywhere with an internet connection.

Can I report an outage using this app?

Yes, a key feature of the PSEG Long Island app is the ability to report an outage directly through the application. This allows for quick and convenient reporting to PSEG LI.