PSEG Long Island Reviews: Is It Legit?

PSEG Long Island
PSEG Long Island
Public Service Enterprise Group Incorporated

Customer Experience

Positive experience15.3% of reviews
Neutral4.4% of reviews
Negative experience80.3% of reviews

~ Based on 320 written reviews from the US App Store.

What users say about PSEG Long Island

Is PSEG Long Island Safe?

PSEG Long Island appears mostly safe based on user ratings. AppsHunter Safety Score for PSEG Long Island is 83/100.

This assessment is based on 8,710 user ratings, with an App Store average of 4.1/5.

Safety Analysis

77.8% of ratings point to a safe experience
4.2% of ratings suggest some concerns
18.0% of ratings point to a risky experience

~ Based on 8,404 App Store ratings for PSEG Long Island.

Is PSEG Long Island Legit?

PSEG Long Island appears to be a legitimate app. AppsHunter Legitimacy Score for PSEG Long Island is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App keeps logging me out

The app consistently logs me out. So it doesn’t give me bill reminders or any reminders, because there’s no account logged in. It worked for a little bit but now it is months that it has not worked.

Appliance report is no longer visible

The appliance report section on the app is gone

Won't let me login anymore

App just keeps circling back to the login page. I have to use the website to actually see anything

App fails to open

Once again this app fails to open and there is no way of finding out what is not working
Would like to change password (if that’s the problem)
But can’t
They send a password through text message (also email if you want) and that doesn’t open app
I guess I’m glad they still have to mail me through USPS or I’d have no clue what’s going on
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Too many glitches

Signing in was very difficult for latest iOS version please update the pseg app

Track your usage!

I’m using the app to track my usage which allows me to reduce my expenses.

Login not working

I am unable to enter my username and password and the biometric login doesnt work. Just keeps cycling back to blank information in the fields. Recent change seemed to break the login. I have tried deleting the app and starting over with same problem.

Doesn’t work

It does not work. Needs to get fixed regularly!

👎 If you can’t stay logged in is this really an app?

This has become just a link to the desktop site. I have to log in nearly every time I access the “app.” I have Face ID set up but it doesn’t matter and I’m clearly not the only one by the many negative reviews on the subject. Yes I have the most updated app, Yes I uninstalled and reinstalled the app. What other excuses do the app creators have for why this has been going on for at least a year? Oh and that link that you put in the response to other people’s reviews for these issues? It leads nowhere.
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appliance usage report unavailable

i have been unable to access the appliance usage report or see my bill estimate for the last 2 billing cycles. please fix

Lousy App

App is always a problem. The charts no longer work and the usage details showing monthly usage projection hasn’t worked in a long while. Why is it so hard to make this app functional?

Not much power.

For car use it’s just ok. No leaves. No indoors.

Most of the time you can login

More than 50% of the time you can’t login through the app but the website still works.

Fusion charts

The usage graph is broken by a 'FusionCharts license has expired' overlay. Please update the developer license.

Lousy App

App is always a problem. The charts no longer works and the usage details showing monthly usage projection hasn’t worked in a long while. Why is it so hard to make this app functional?

Fusión chárts license expired

Instead of USAGE charts, I keep getting a message that says Fusion Charts License Expired. Worst app ever.

Impossible to login

This ridiculous app makes it virtually impossible to login on iPhone. It won’t accept passwords from iPhone password app. It won’t allow cut and paste in either the name or password fields. It doesn’t work with Face ID. Pathetic

Power outage

We were told early this morning that power would be turned on At 1 PM
At about 2 PM WE Were told power back 11:59 pm. Our food in the fridge is melting.
This is not good service in communication or repair.
Southold NY

Was Great, Now Not So Much!

This app is temperamental at best. Never any issues for many years, now unreliable. App only flashes for a second when opening, then crashes. I needed it for an emergency this morning to report a downed wire and could not do it. The app prompts me to change my password after every update. My PC didn’t have an issue with the same password and worked flawlessly.
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No support for entering passwords via a management app

If you use a secure password that’s managed by your iOS or app like lastpass, the app doesn’t let you paste or use another app to enter the password.