PSEG Long Island Reviews: Is It Legit?

PSEG Long Island
PSEG Long Island
Public Service Enterprise Group Incorporated

Customer Experience

Positive experience15.4% of reviews
Neutral4.2% of reviews
Negative experience80.4% of reviews

~ Based on 312 written reviews from the US App Store.

What users say about PSEG Long Island

Is PSEG Long Island Safe?

PSEG Long Island appears mostly safe based on user ratings. AppsHunter Safety Score for PSEG Long Island is 83/100.

This assessment is based on 8,628 user ratings, with an App Store average of 4.1/5.

Safety Analysis

77.8% of ratings point to a safe experience
4.2% of ratings suggest some concerns
18.0% of ratings point to a risky experience

~ Based on 8,404 App Store ratings for PSEG Long Island.

Is PSEG Long Island Legit?

PSEG Long Island appears to be a legitimate app. AppsHunter Legitimacy Score for PSEG Long Island is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

👎 If you can’t stay logged in is this really an app?

This has become just a link to the desktop site. I have to log in nearly every time I access the “app.” I have Face ID set up but it doesn’t matter and I’m clearly not the only one by the many negative reviews on the subject. Yes I have the most updated app, Yes I uninstalled and reinstalled the app. What other excuses do the app creators have for why this has been going on for at least a year? Oh and that link that you put in the response to other people’s reviews for these issues? It leads nowhere.
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appliance usage report unavailable

i have been unable to access the appliance usage report or see my bill estimate for the last 2 billing cycles. please fix

Lousy App

App is always a problem. The charts no longer work and the usage details showing monthly usage projection hasn’t worked in a long while. Why is it so hard to make this app functional?

Not much power.

For car use it’s just ok. No leaves. No indoors.

Most of the time you can login

More than 50% of the time you can’t login through the app but the website still works.

Fusion charts

The usage graph is broken by a 'FusionCharts license has expired' overlay. Please update the developer license.

Lousy App

App is always a problem. The charts no longer works and the usage details showing monthly usage projection hasn’t worked in a long while. Why is it so hard to make this app functional?

Fusión chárts license expired

Instead of USAGE charts, I keep getting a message that says Fusion Charts License Expired. Worst app ever.

Impossible to login

This ridiculous app makes it virtually impossible to login on iPhone. It won’t accept passwords from iPhone password app. It won’t allow cut and paste in either the name or password fields. It doesn’t work with Face ID. Pathetic

Power outage

We were told early this morning that power would be turned on At 1 PM
At about 2 PM WE Were told power back 11:59 pm. Our food in the fridge is melting.
This is not good service in communication or repair.
Southold NY

Was Great, Now Not So Much!

This app is temperamental at best. Never any issues for many years, now unreliable. App only flashes for a second when opening, then crashes. I needed it for an emergency this morning to report a downed wire and could not do it. The app prompts me to change my password after every update. My PC didn’t have an issue with the same password and worked flawlessly.
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No support for entering passwords via a management app

If you use a secure password that’s managed by your iOS or app like lastpass, the app doesn’t let you paste or use another app to enter the password.

App is Broken

App will no longer let you log in. It briefly appears to log you in, and then goes straight back to the login screen.

Enable copy/paste

In a world where everyone should be using password vaults…
How do you not allow a native phone app to paste passwords in!!! Please fire your App developer!!! And what’s even worse, I finally decided to try and enter in the password manually WITHOUT copy and paste or using my auto fill, and this POS app, is so horrible.. When i start typing in my password, and go back and forth in the app between my password vault and this app, every time you leave the app, it wipes out everything you typed in… what garbage!! If you’re going to publish an App, how about making an app for the people and not a piece of garbage! You’d be better off pulling this, and letting people use the website, and not giving us such garbage! PS can i give negative stars please!!!! I have NO IDEA how this app has 4.1 stars,,
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PSEGLI

Just like everything else about PSEGLI, even their app sucks! They send you a verification code, and when you put it in, an error message comes up. So you ask them to resend a new code, and another error message comes up. Will the 3rd time be the charm?
NOPE! I can’t even get in their app to find out when my electric will be turned back on.
We all pay through the roof for electric and they can’t even have a working app!
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Need to fix app

App is awful won’t even let me log in properly

horrible app

this app is horrible for months haven’t been able to login just keeps going back to the login screen after using face id. They keep updating it but does not work! get it fixed already.

Issues With Appliance Report

The app is pretty good, however it goes through periods like this last month where the appliance usage report page fails to open. I like that report because it gives me a good indication of what my upcoming bill will be. This has happened a few times. I wish they would fix it.

Bug FIXED

Working again ✅

Where is the compare rate tool?

Is the compare rate tool coming back? It is no longer in the app or on the website