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PSN Payments

PSN Payments

by Payment Service Network, Inc.

57 ratings
59 reviews
💰 Finance

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
April 2, 2013
Updated
February 11, 2021

Features

Developer

Payment Service Network, Inc.
✨Promote your app ✨
PSN Payments screenshot #1 for iPhone
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iphone
ipad
📌Ready
Reviews summary↘︎
⭐59
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Easily pay rent, utilities, taxes, and other bills from any location. Manage immediate or scheduled payments, update payment methods, and review your transaction history. Requires prior registration on the service's website.

✓Pay rent, utilities, and taxes
✓Schedule payments
✓Change payment methods
✓View payment history
✓Immediate payment option
Show original description

What users say about PSN Payments

Reviews of PSN Payments are mostly negative: the Finance app is rated 1.5/5 from 57 App Store ratings. What users like most: can see balance, website is good. Top complaints: app doesn't work, cannot log in. Summarized from real user reviews.

Positive things

  • 👍Can see balance
  • 👍Website is good
  • 👍Works fine like website
  • 👍Basic, crude, works
  • 👍Works okay on tablet
  • 👍User-friendly interface (recent)
  • 👍Works fine
  • 👍Fixed bugs (older review)
  • 👍No problems (older review)
  • 👍Fast & easy (older review)

Negative things

  • 🐛App doesn't work
  • 🐛Cannot log in
  • 🐛Network unavailable error
  • 🐛Stuck on loading
  • 🐛Can't create account
  • 🐛Consistently terrible
  • 🐛Impossible to make payments
  • 🐛Card types not available
  • 🐛App crashes
  • 🐛Doesn't show past invoices
  • 🐛Doesn't show detailed activity
  • 🐛Garbage
  • 🐛Payment method blank
  • 🐛Auto draft issues
  • 🐛Past due balance shown after payment
  • 🐛Late fees applied
  • 🐛Doesn't show due dates
  • 🐛Convenience fee
  • 🐛Low bandwidth error
  • 🐛Payment details won't save
  • 🐛Steals your money (older review)
  • 🐛Rude customer service (older review)
  • 🐛Can't make utility payments
  • 🐛Freezing up
  • 🐛Can't delete old payment method
  • 🐛App shuts down
  • 🐛Empty payment type selection
  • 🐛Kicks out altogether
  • 🐛Doesn't display correct payment options
  • 🐛Useless technical support
  • 🐛Payment method not available
  • 🐛Payments not showing in history
  • 🐛Account not saving
  • 🐛Password reset issues
  • 🐛Incorrect customer info
  • 🐛Delinquent notices with autopay
  • 🐛Evasive supervisor
  • 🐛No place to reset password
  • 🐛Cannot see current balance
  • 🐛Buttons slow to respond
  • 🐛Garbled strings of characters
  • 🐛'error' message
  • 🐛Continue button hidden
  • 🐛Continue button doesn't work
  • 🐛User-friendly interface needs upgrade
See all reviews

What's New in PSN Payments

1.9.0.4

February 11, 2021

- Bug Fixes - Fixed the bills issue

User reviews

Most RecentHighest RatedLowest Rated

Zero stars

This is the worst app ever. Every time I try to make a payment the app doesn’t work. 😤🤬. I have been trying to pay my water bill for awhile now. Now I have late fees! Fix this app please.
11D_Monica

Can’t log in

Cannot log in when not connected to Wi-Fi?! Seriously?! Don’t waste your time, use the website or better yet, ask your utility company to change services.
XTXioz Taschez

I have to use it and I hate it

I have to use this app for rent and half the time it doesn’t let me log in and says network not available. Frustrating when I’m on a time crunch.
FFab1938

Trash

If the App Store would allow me to give zero stars I would don’t try to call customer service cause apparently they don’t know jack about jack don’t recommend.
Bbuffylover1212

Barely ever loads, can’t create account

The app stays stuck on loading. If you’re lucky enough to get through then it still doesn’t let you create and account.
TTheSpaniard229
See 54 more reviews

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User experience

🐞

Reported Bugs

42 issues

App doesn't work

Bug

Cannot log in

Bug

Network unavailable error

Bug

App stuck on loading

Bug

Cannot create account

Bug

App crashes

Bug

Payment method blank

Bug

Auto draft issues

Bug

Past due balance shown after payment

Bug

Late fees applied

Bug

Doesn't show due dates

Bug

Low bandwidth error

Bug

Payment details won't save

Bug

App freezing up

Bug

Cannot delete old payment method

Bug

App shuts down

Bug

Empty payment type selection

Bug

App kicks out altogether

Bug

Doesn't display correct payment options

Bug

Payment method not available

Bug

Payments not showing in history

Bug

Account not saving

Bug

Password reset issues

Bug

Incorrect customer info

Bug

Delinquent notices with autopay

Bug

Evasive supervisor

Bug

No place to reset password

Bug

Cannot see current balance

Bug

Buttons slow to respond

Bug

Garbled strings of characters

Bug

'error' message

Bug

Continue button hidden

Bug

Continue button doesn't work

Bug

App doesn't open

Bug

App crashes before opening

Bug

App doesn't handle listing open/closed accounts

Bug

Displays part of each screen

Bug

Buttons are slow to respond

Bug

Continue button on payment amount screen is useless

Bug

App quits working after entering payment amount

Bug

Button to continue with payment hasn't worked

Bug

Not showing all accounts or any info pertaining to missing accounts

Bug
✨

Requested Features

21 requests

Fix the app

Feature

Improve app functionality

Feature

Allow login when not on Wi-Fi

Feature

Allow account creation

Feature

Improve payment processing

Feature

Add more credit card types

Feature

Show past invoices and detailed activity

Feature

Allow viewing bills and activities beyond 2 months

Feature

Remove convenience fee

Feature

Allow saving payment information

Feature

Allow adding multiple companies to account

Feature

Allow deletion of old payment methods

Feature

Allow setting primary payment account

Feature

Improve password reset functionality

Feature

Display payment detail on first page

Feature

Improve record keeping system

Feature

Make interface more user-friendly

Feature

Add ability to add accounts under your name

Feature

Show all accounts

Feature

Update app for usability

Feature

Make app more user friendly

Feature

FAQ

What can I pay with this app?

You can pay rent, utilities, taxes, and other bills through the app. It is designed to streamline various payment processes for users whose businesses utilize PSN (Payment Service Network).

How do I get started with the app?

Before using the app, you must register on the PSN website. Once registered, you can use your existing PSN user ID to log in and manage your payments.

Is there a cost to use the app?

The app itself is free to download and use. There are no charges associated with using the PSN app for making payments.

What features does the app offer?

The app allows you to make immediate payments, schedule future payments, change your payment methods, update your password, and view your payment history.

What if I have questions or need support?

For any questions or assistance, you can contact customer support via email at CustomerService@PaymentServiceNetwork.com or by calling 866-917-7368. Support is available weekdays from 7 am to 8 pm CST and weekends from 8 am to 5 pm CST.