PT Mate Member User Reviews

Customer Experience

Positive experience88.2% of reviews
Neutral0.0% of reviews
Negative experience11.8% of reviews

~ Based on 17 written reviews from the US App Store.

Is PT Mate Member Safe?

Not enough ratings yet to assess PT Mate Member.

Is PT Mate Member Legit?

PT Mate Member appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PT Mate Member is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Intermittently works

This app stopped working well for me 6-12 months ago. I am up to date with iOS and all app updates, and have notifications enabled so I don’t miss anything, but I constantly miss messages about class changes unless I remember to go into the app and check before every class. Occasionally I get notified about a new message from my trainer but usually not. Two to open image also does. not. work. Not a big deal, I’d rather message notifications worked. I’ve contacted PT Mate and they were able to get it working, for a couple of weeks, then it stopped again. I give up and now just manually check before every class. But it’s been irritating me for ages.
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Great product

Great service and product. I’m new to the App world for my Pt business and Melony has made the transition easy. Very supportive the ongoing support is amazing! It has all the features and brining our new updates all the time,

Great all round app

PT Mate is a great tool to assist running my fitness business. The help desk is attentive and listens to any feedback I have. Also very affordable compared to the others.

Topnotch app and assistance

I have looked high and low for an app that “does it all”. I have been in the PT industry for a long time and been manual inputting my data but have reached a point where I can no longer handle the workload. I needed to find an app that handled the financial burdens, scheduling & preferably did programming as well, I truly felt like I was going to need to spend hundreds a month on multiple platforms and fortunately for me found PT Mate! I jumped on a zoom call with Melony and what a ride! She has been nothing short of incredible! Melony eased my mind with all of my all of my racing thoughts and questions and she has truly made my day to life EASY with this app! Thank you PT Mate! I wish I had have jumped over earlier! No more clumsy books and wondering who’s paid or who’s scheduled, easy peasy! Make the change today!
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Everybody needs a Melony in their life

Melony and PT Mate, where have you been all my life? This app is the real deal, I’m consolidating all of my apps across to PT Mate and the service thus far has been nothing short of exceptional. The app is so easy to use (both business and member portals), and all of the features are incredible. Mel is so helpful, friendly and quick to respond when I’m in need of help. I’ve felt so supported in this handover, technology and change doesn’t seem so scary with Mel on your side! Best business decision I’ve ever made! 🙌
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Uselss once you update to latest Apple iOS 17

This app was fine until the latest Apple iOS came out. Once I launched the new system the app crashes within seconds of attempting to launch. No further updates have resolved this so it is now useless to me.

Thank God this exist

I absolutely hate scheduling and trying to remember workouts and this app made it so easy for me to connect with my trainer and have everything written down for me. Also there’s a timer on there that I really appreciate so I don’t have to open a separate thing 😂 the easier the better, honestly.

Excellent App

Easy to set up and very easy to use! Has been great to register my classes with “PT By Karen”

So easy

So quick and easy to create an account and start to use.
Great layout and set up
Thanks PT by Karen
Love that you’re alway looking for the best for your members
😊

Love

So easy to use

User friendly

I found this app super easy to navigate and very user friendly. Easy to find everything you need.

Great app

The best app
We have used so far quick and easy to use thanks so
Much
Alana from Pt by Karen

Karen, Muswellbrook NSW AUST

I just recently found PT Mate for my small fitness business and I am extremely happy with the ease of use for me being a techno non savvy person!
Best of all is App owner, Melony’s complete dedication to customer service which is very personal and professional. She set up a phone chat to answer my questions and assured me that she was available at any time to assist.
Australian owned. My clients love this App to schedule their classes!
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Love it!

Smooth and really easy to use. It’s a great way to connect with my trainer 💙💙

Love love love the PT Mate App and the crew behind it ❤️❤️

After zooming with Melony from PT Mate I knew this was the biz to help me grow in my business.
Melony and her crew are on your team. The PT Mate solution focused approach means things just get better and better as time goes on. PT Mate is amazing with customer service and always respond to any questions quickly.
This tech helps me help my clients achieve their ultimate goals of health and wellness.
Love your work PT Mate Crew x
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Great app and support

I had few issues with my account and the support team was extremely helpful in resolving. Great app

Best Personal Training App Around

I have tried a number of personal training apps as a client and I can say from experience that PTMate is hands down the best. The interface is smooth and easy to use, interaction between trainer and client is seamless and allows for a high level of interaction and the routines and exercises are explained with an incredible level of detail that allows for an ease of use that is unrivalled. I will continue to use this app well into the future and would recommend it to other friends in the gym as well. Five stars!!
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