Not able to find my City
I signed up for this service using this app because my city says to use this app. When i search my city name, state name, or zip code nothing is found. As a result i can not follow my city and do not recieve notifications. App appears completely broken.
Can’t even create an account
I signed up for alerts on my county website which suggested getting this app. Tried using the everbridge credentials for the account created online & it doesn’t work. Tried using the app to create a new account. The app redirects you to a website where you enter your email address, then it gives a message that it emailed you a verification code. I never got the code, and yes, I entered the correct email address & checked my junk folder. I tried multiple times on different days and still never got the email. I’ve been a software engineer for 25 yrs so I’m tech & coding savvy. My hunch is this app always abandoned by Everbridge. Don’t waste your time on this junk.
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Never loads
Every time the 14days is up i can’t even log back into the app and it keeps saying failed please fix your app and I’ll give it more stars
Unreliable and untested
1 star is generous. This company just doesn't do any serious testing before releasing a buggy app. They offer no Customer Support to civilians and they seem to offer just as Little to the municipal staff that purchases the product. Constant demands to login are just completely unsafe. The alerts that are sent out could be tremendously valuable to help people avoid being stuck on a highway that turns into a multi hour long parking lot following an accident however, if the system logged you out you cannot safely login while driving. It really makes me wonder how they perpetrate this fraud on our county government.
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NOT “set and forget”
i have SO MANY problems with this app, alerts are delayed, uses so much battery, and WHY DO I NEED TO LOGIN EVERY 14 DAYS? please fix your broken app.
