Not able to find my City
I signed up for this service using this app because my city says to use this app. When i search my city name, state name, or zip code nothing is found. As a result i can not follow my city and do not recieve notifications. App appears completely broken.
Can’t even create an account
I signed up for alerts on my county website which suggested getting this app. Tried using the everbridge credentials for the account created online & it doesn’t work. Tried using the app to create a new account. The app redirects you to a website where you enter your email address, then it gives a message that it emailed you a verification code. I never got the code, and yes, I entered the correct email address & checked my junk folder. I tried multiple times on different days and still never got the email. I’ve been a software engineer for 25 yrs so I’m tech & coding savvy. My hunch is this app always abandoned by Everbridge. Don’t waste your time on this junk.
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Never loads
Every time the 14days is up i can’t even log back into the app and it keeps saying failed please fix your app and I’ll give it more stars
Unreliable and untested
1 star is generous. This company just doesn't do any serious testing before releasing a buggy app. They offer no Customer Support to civilians and they seem to offer just as Little to the municipal staff that purchases the product. Constant demands to login are just completely unsafe. The alerts that are sent out could be tremendously valuable to help people avoid being stuck on a highway that turns into a multi hour long parking lot following an accident however, if the system logged you out you cannot safely login while driving. It really makes me wonder how they perpetrate this fraud on our county government.
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NOT “set and forget”
i have SO MANY problems with this app, alerts are delayed, uses so much battery, and WHY DO I NEED TO LOGIN EVERY 14 DAYS? please fix your broken app.
Bad bug
This “upgraded” app has a serious flaw that prevents this user from opening the app. The new account and sign-in protocol is broken. When I try to log into my account it tells me my phone number is not found. When I try to create a new account, it tells me the SAME number is already linked to an account. This creates an infinite loop wherein one cannot login nor create a new account if they used the older version of Everbridge, which has been deprecated.
This problem exists now through all versions of the new app.
Worse yet, you HAVE TO LOGIN to get any technical support.
Considering this is a Public Safety app, this is untenable.
This problem exists now through all versions of the new app.
Worse yet, you HAVE TO LOGIN to get any technical support.
Considering this is a Public Safety app, this is untenable.
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Fail
My old login is gone. It won’t let me log in without sharing my phone number. They can keep their app, I’ll keep my data to myself.
Notifications
Having same problem as newvillage77 did back on December 15. I’ve read all the notifications and confirmed receipt but app keeps popping up with a notice. Please fix this. It is annoying.
Notifications
Works but the red number badges on the icon do not go away. I’ve read all messages and confirmed but the badge stays. Only way to remove it is to turn off badges
USELESS
The old everbridge app stopped sending alerts and prompted me to migrate to this new app, which I did. It prompts me to sign in with my original credentials, but every time I submit the info and take the “I’m not a robot” test it just loops back around to prompt me for me credentials again. There is no typo in my credentials because I use Apple’s Passwords app to auto-fill and it works to login to the old everbridge app. I’ve re-entered my login and passed the robot test a dozen times in a row and still can’t get logged in. Good riddance everbridge!
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Lots of room for improvement
Now Everbridge insists that you sign in every 14 days. However, their system cannot count to 14 and I've had to sign in twice in 12 hours. The app just keeps getting worse. Everbridge's second app and still like beta software. Badge notifications do not reset. Subscription via this app are less fun than a root canal; slow and requires multiple attempts. The developers ignore end users. This is a lifeline type app that should be better. I encourage any county municipality looking for an alerting system to keep shopping.
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Notifications don’t work
The notifications are not adjustable in the iOS settings. Pretty much defeats the entire purpose of the app if it won’t allow notifications
Uninstalled
I uninstalled this app and went back to the old one. It doesn’t work well.
Useless
Does not work, wait until IT can get things functional as you will waste lots of time trying to migrate and get this to work!
Notifications Need Work
I had to reinstall this app because it was not recognizing my account and kept saying I didn’t have one. Now I can’t seem to delete notifications I’ve already received and read. It’s annoying to see the notifications indicator when I close the app even though I’ve already read it.
Lots of room for improvement
Everbridge's second app and still like beta software. Badge notifications do not reset. Subscription via this app are less fun than a root canal; slow and requires multiple attempts. The developers ignore end users. This is a lifeline type app that should be better.
Lots of room for improvement
Where I live, we rely heavily on Everbridge. We are in Vail, Colorado where the interstate runs right down the middle of a very long valley. Lots of accidents lots of road closures. This app is really irritating. It supposedly requires logging in again every 14 days as compared to the old app, which did not require this. However, it's making me login more than once a week highly irritating. I'd like to see an option in the settings to remain logged in never requiring logging in repeatedly. I've shared the same feedback with our county public safety leadership.
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Notifications Broken
Latest update broke notifications for iOS.
update
ADD DARK MODE & widget
Citizen
Worst app ever. Not easy to navigate and impossible to add different cities or counties without adding a new account for each one. Every time that I want to add a new county it doesn’t allow me to because the “username” is already in use. Within the app. Awful. I’m trying to get notifications for a county that has wildfires where my child is in college and this app is garbage. Do the people who create this EVEN USE IT?
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