Doesn’t work
Utterly useless software. Zero customer support. Capabilities marketed do not come close to matching reality. Mostly fake.
New email only section not needed
You have to first put your email in, then completely log in with your email and password. You can put any email on the first screen to get the email/password login screen. Also, WHY DO YOU LOG ME OUT SO MUCH. Every other app keeps me logged in. I literally have to log in every week.
Clunky and poorly programmed
Just let us use a mobile website, don’t force the app, especially if it’s so poorly built. Then I actually got an error that said “You submitted EMPTY_STRING. And EMPTY_STRING. …” it was much longer. And it was bc I hit the enter button, bc there’s no Next Field button. Recurring payments can’t be scheduled to start next month, so I have to set a reminder to come back to schedule it later. And the whole UI just looks like something that would result from a Jr. High coding project. So archaic!
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Worthless
App doesn’t function properly and auto payments started failing in 2025. Tried troubleshooting with support and accounting with no resolution so property management company just assesses late fees and unhelpful. Asked for alternative electronic payment method but ignored. Let’s go back to the 1980s and write paper checks and mail in snail mail. 🙄
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No facial recognition
Please add this capability for authentication. Your competitors like Vantaca have it.
