Great app
Convenient app
iOS 27
Very disappointing experience. After the iOS 27 update, the Puls app does not work correctly and these problems have still not been fixed.
The app was tested on three different iPhones with the same result. The calendar is completely stretched out, the weekly view is extremely inconvenient, and zooming does not work at all.
Even worse, customers cannot sign after the job is completed because the signature screen freezes and the button does not work. Customers also cannot complete payment properly because the app freezes during the payment process. I have to call a dispatcher and have the payment processed manually through them.
The pricing policy is also very unfair to technicians. Puls takes a very large portion of the money from each job, while the technician who actually performs the work receives too little. Considering the amount of driving, time, tools, experience, and responsibility required, the technician’s share should be much more reasonable.
These are basic and essential functions for a technician using this platform every day. It is extremely frustrating that such serious problems have been taking so long to fix after the iOS 27 update.
The calendar zoom, customer signature, payment system, and technician compensation all need serious improvement. Right now, the app and the overall platform experience are very disappointing.
The app was tested on three different iPhones with the same result. The calendar is completely stretched out, the weekly view is extremely inconvenient, and zooming does not work at all.
Even worse, customers cannot sign after the job is completed because the signature screen freezes and the button does not work. Customers also cannot complete payment properly because the app freezes during the payment process. I have to call a dispatcher and have the payment processed manually through them.
The pricing policy is also very unfair to technicians. Puls takes a very large portion of the money from each job, while the technician who actually performs the work receives too little. Considering the amount of driving, time, tools, experience, and responsibility required, the technician’s share should be much more reasonable.
These are basic and essential functions for a technician using this platform every day. It is extremely frustrating that such serious problems have been taking so long to fix after the iOS 27 update.
The calendar zoom, customer signature, payment system, and technician compensation all need serious improvement. Right now, the app and the overall platform experience are very disappointing.
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Service call
Why are you making the technicians collect payments? When an order comes in, I need to know right away how much I’ll be paid for the service. I shouldn’t have to chase after customers and beg them to pay just so you can get your cut.
Arthur
Arthur was great! Professional and very knowledgeable. Great to work with
Washer
Excellent service
Tech
Easy to use
Technician
Great experience!
Company doesn’t pay
They will have you work with no guarantee of getting money. They don’t make anyone prepay and if the card declines you don’t get paid
Charging technicians for late or no show is predatory
I appreciate the platform yet the workers are the ones with the skills and ability to actually travel to the clients homes. The company takes half of what you charge the clients and don’t even offer you a COI for your benefit. You have to provide your own so the companies no right to deduct money from your earnings. It’s predatory and as a technician all it will is limit the work I’m willing to do on the app who means less money for the company. If im a no show with my own clients: it’s my responsibility to communicate why to the client, not be charged $75 dollars when a service call is less than $45. Please be for real. Not when there is apps like taskrabbit and numerous other appliance companies
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Great app
Convenient app
Not cool
No orders, the rating sucks. A new technician gets no orders.
Good app
I used over 3 years this app like tecnitian very nice very easy to use
An electrician technician
Rikki
Technician
Great company
Great app
It’s a great way for a skilled person to earn some decent money!
First time using this app
Very friendly app. I will recommend this to other technicians
Tech
Strait forward process much appreciated
Good app
Great app for work
Great app
Convenient app
Resident
Incredible service. Personable and professional.
