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PULSE by Penny

PULSE by Penny

by Rodan & Fields, LLC

99 ratings
68 reviews
With Ads
🔧 Utilities
💼 Business

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • November 19, 2021
  • September 12, 2024

Features

Developer

Rodan & Fields, LLC
✨Promote your app ✨
PULSE by Penny screenshot #1 for iPhone
PULSE by Penny screenshot #2 for iPhone
PULSE by Penny screenshot #3 for iPhone
PULSE by Penny screenshot #4 for iPhone
PULSE by Penny screenshot #5 for iPhone
📌Ready
Reviews summary↘︎
⭐68
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

This platform streamlines sales processes for consultants, focusing on building and strengthening customer relationships. It automates order management, facilitates outreach to prospects and customers, and guides daily engagement priorities.

✓Repeatable sales process
✓Customer relationship management
✓Automated order organization
✓Prospect and customer outreach
✓Daily engagement guidance
Show original description

What users say

Summarized from real user reviews of PULSE by Penny. Based on 99 reviews and a 2.3/5 average, it highlights the 7 positives and 10 negatives reviewers mention most about this Business app.

Positive things

  • 💼Comprehensive business management in one platform
  • 📱Mobile accessibility for on-the-go business operations
  • 💬Effective messaging and customer communication features
  • 📊Helpful organization and tracking of customer orders
  • 🎯Useful activity tracking and follow-up reminders
  • ⚡Performance improvements over previous versions
  • 🔗Good integration of Pulse and Penny features

Negative things

  • 🐛Frequent login failures and authentication issues
  • ⏳Extremely slow app loading times (5+ minutes)
  • 🔄Persistent update loop requiring constant reinstalls
  • 🧭Confusing and unintuitive navigation
  • 📝Small font size and poor readability
  • 🔐Constant logout issues requiring daily re-authentication
  • ❌App crashes and freezing on multiple pages
  • 📉Inaccurate data and information display
  • 🚫Missing or inaccessible core features
  • 😤Regression from previous app version functionality
See all reviews

What's New in PULSE by Penny

15.2.10

September 12, 2024

Bug fixes and speed improvements

User reviews

Most RecentHighest RatedLowest Rated

Doesn’t load

This app just loads and loads but never lets me in. When I try to login on the website, it tells me I need to use the app. It has hurt my business by not being able to help customers with upcoming purchases.
JordyS614JordyS614

Response from developer

Hello, we apologize for any inconvenience caused and we value your feedback. For prompt assistance, please reach out to our customer support team at support@pulsepenny.com. We are committed to supporting you and improving your app experience.

Update Needed Message Won’t Go Away

I already updated my app but I still get a need update message and my app won’t launch anymore. The old Pulse was so much more user friendly. It’s much harder doing daily tasks and now the app doesn’t work at all. :(
KmtmamaKmtmama

Response from developer

Hello, we're sorry for any inconvenience you may have encountered with our app, and we highly value your input. Please reach out to our customer support team at support@pulsepenny.com and they will be more than happy to assist you to fix this issue.

Won’t open

I have update Pulse 10 times and it still won’t open! This is very frustrating! I update it then when I click on open. It immediately switches to update need
Help with pulseHelp with pulse

Response from developer

Hello, thank you for the feedback & we apologize for the inconvenience you're facing with the app. If you could kindly reach out to us via email at support@pulsepenny.com, our customer support team will be more than happy to assist you and work towards resolving this matter.

I couldn’t live without this App!

I am constantly away from my laptop but no big deal because I have Penny to keep me up to date with customer orders coming up so I can remind my customers to update their cart if needed!
I count on this App to keep me organized in my busy world. Thank you Penny for the help!
KimDunnKimDunn

Response from developer

Hi KimDunn, we appreciate your fantastic 5-star review! Kudos to you as well.

Has never worked

Unable to do my business on my phone. Just takes me to get started page that goes back and says it’s looking for my information and never. Useless. Website won’t let me work without using the app. Has taken my business from mobile to home-based only
SRCDukeSRCDuke

Response from developer

Hello, we're sorry if our app has caused any inconvenience, and we appreciate your feedback. To get quick help with any issues, please contact our customer support team at support@pulsepenny.com. We're here to support you and ensure a better app experience

See 63 more reviews

Developer apps

R+F Convention 2022
R+F Convention 2022

by Rodan & Fields, LLC

💼 Business

(11)

Free
See developer apps

User experience

🐞

Reported Bugs

11 issues

Login screen loops back to login after brief flash to home screen

Bug

Update notification persists even after updating

Bug

App won't launch after update completion

Bug

Loading screen hangs indefinitely with 'getting information' message

Bug

App crashes when accessing Prospecting, Daily, or Customer Care sections

Bug

More menu becomes inaccessible

Bug

Password not recognized despite working on website

Bug

Commission data fails to update at month end

Bug

Autoship dates display inaccurately

Bug

Customer information not loading or accessible

Bug

Frequent freezing and performance issues

Bug
✨

Requested Features

10 requests

Biometric/face recognition login to avoid daily re-authentication

Feature

Session persistence to stay logged in

Feature

Enlarged font sizes and simplified interface

Feature

Quick-access tab for upcoming autoships on home screen

Feature

Full month view of autoship dates instead of partial

Feature

Simplified home screen with essential information only

Feature

Ability to download reels and videos more easily

Feature

In-depth training courses for app navigation

Feature

Option to revert to previous Pulse app version

Feature

Direct order date change capability without customer service calls

Feature

FAQ

What does PULSE by Penny do?

PULSE by Penny is a platform designed to simplify and automate sales processes for consultants. It helps strengthen customer relationships, manage orders, and guide daily outreach to prospects and existing customers.

What are the key features of PULSE by Penny?

Key features include a repeatable sales process, tools for organizing and automating customer orders, assistance with reaching out to and following up with prospects and customers, and daily guidance on who to engage with.

Is PULSE by Penny free to use?

The application is free to use, but it does contain advertisements. There are no in-app purchases available.

What is the primary use case for this app?

The primary use case is for direct sales consultants, specifically Rodan + Fields Consultants, to manage their customer base, streamline sales activities, and improve customer retention through organized communication and follow-up.

Are there any geographical restrictions for using the app?

Yes, users cannot use PULSE by Penny to reach out to prospective Customers and Consultants in Japan. All other functionalities are available for use.