Worse customer support
Created account via app, went to store to buy the gear, and it was my first time, only to find that store clerks couldn't find my account, I had to call in, the call center lady said will call back if she can't add my purchase to reward program, never did. I sent email to customer support and only to receive auto generated e-mail that had no intention of resolving issues. (for call I waited 2 weeks, for email they took more than 7 business days). Store clerk said sometimes account created via app doesn't work at the physical store? The issue is not yet being resolved.
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Pure hockey
This app is very good and you can order from right in the app
Hockey
Hockey
Needs work but could be great
Some really good potential here but plenty of bugs and room to improve.
+ love that it keeps track of my receipts and awards!
-wish I could search or sort/filter them though (I don’t need to see every skate sharpening transaction)
+ love the idea of keeping track of my families skates and who likes what hollow, but it’s basically broken in the app.
—>No option for fire/flat hollows.
—> wish I could keep track of when each skate was sharpened last and/or place a reminder in the app for “every 2 weeks” or “on dd/mm/yy etc”
—> app did not recognize a last purchase “you have not purchased any skates to select” error
-app is not compatible with Dark Mode on iPhone (several menus and text items are completely whited out)
+ love that it keeps track of my receipts and awards!
-wish I could search or sort/filter them though (I don’t need to see every skate sharpening transaction)
+ love the idea of keeping track of my families skates and who likes what hollow, but it’s basically broken in the app.
—>No option for fire/flat hollows.
—> wish I could keep track of when each skate was sharpened last and/or place a reminder in the app for “every 2 weeks” or “on dd/mm/yy etc”
—> app did not recognize a last purchase “you have not purchased any skates to select” error
-app is not compatible with Dark Mode on iPhone (several menus and text items are completely whited out)
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Barely an app. Terrible interface.
This is just a shell around the website. Trying to fill in account info clearly was not a native experience and then the shopping tab was just the website! I downloaded the app looking for an APP experience, not the website.
The stores may be great, but the app is terrible.
The stores may be great, but the app is terrible.
