Absolutely horrible
I downloaded this app to use on my new WiFi router. I made an account and then I got the 7 day free trial for the max subscription. After that it was a frozen screen loading waited 5 minutes nothing. Tried logging in on the website instead of the app. Said I needed a password tried to reset and woudnt even let me reset. Tried to restart the app and it said I don’t even have the subscription but Apple shows I do in my subscription tab. I don’t know what’s wrong buts it’s absolutely horrible and won’t work at all.
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8804.boat
MFA & Login issue
Without my knowledge MFA is applied to my account which is subscribed and paid till 2030, now I can not login due to MFA which is not sending me the code either on email or text. It expects you to submit a code that you may be knowing or stored somewhere.
Since I cannot login to it, I cannot use this VPN anymore. Support service is even more pathetic as no one comes to the chat to help you and there is number provided where you can call.
I feel cheated as my money is looted by this company since I still have 4 years left to use the service or subscription.
I am now moving to another VPN
service
Since I cannot login to it, I cannot use this VPN anymore. Support service is even more pathetic as no one comes to the chat to help you and there is number provided where you can call.
I feel cheated as my money is looted by this company since I still have 4 years left to use the service or subscription.
I am now moving to another VPN
service
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SSanjeevjunky
Support was instant
My account got cancelled for some strange reason, but support managed to fix it within a matter of minutes. very speedy VPN good stuff
SShanelaysie
The best VPN
This VPN is not just the best it also has a fast and reliable customer service. I’ve been having connection issues for days and my issues got resolved in minutes when I contacted the customer service. Thank you Oscar for helping me fix this.
MMercatogram
Subscription problem
I contacted the chat facility and ‘Saad’ was able to talk me through the issue and rectify the problem quickly- many thanks
CCardiffC








