QEEQ Car Rental User Reviews

What users say

Top reviews

Excellent service

Easy and efficient from airport pickup to drop off. Will definitely use them again

Glitchy payment page

The deals and filtering when searching are great. Unable to secure the vehicle however, due to issues on the payment page. It appears to be glitchy and also progresses on to next step before clicking and confirming.

False advertising

Ordered a chev Suburban , T6 code. Got to thrifty on morning of pick up, at Thrifty they had T , in system. Thats the next category down.
Ford exbidition

NOT A GOOD OPTION FOR MEXICO

You pay dirt cheap on the app and then you have to pay again when renting the vehicle. My $12-13 booking cost me an additional $130 in insurance.

Scam

The worker behind the desk canceled my booking before the booking time and I was not issued a refund

Botched a simple booking

Just arrived at a Budget office and found out QEEQ didn’t log in the booking properly, wasting so much time both for me and the rental office person - who said if she were to use the reservation as is, I’d have to pay over $40 extra *per day*!
At the time of writing this, the issue is still not resolved but whatever the outcome, I’ll definitely avoid using this service in the future!
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Terrible app, terrible service

Unable to make a booking through both app and website. Customer service advised booking directly with the supplier which made no sense because that cuts Qeeq out and voids any discount we’d be getting.

One of the best online agencies for car rental, if not the best

Competitive price.Easily search and compare.Recommended for sure.

Mr

Good all round service and good value

Horrible experience

I rented a car with Avis through QEEQ. Avis had no cars available the night of our reservation - none even the next day. QEEQ could not help us. I had to find my own car to rent 2 days later and I still have not been reimbursed for a car I never got - it's been over a week. I also had to pay $100 in uber fees that was not in my budget so no car and over $400 spent and nothing to show for it. They say they are looking into it and it can take up to 20 days. Very frustrating and I will be sure never to use this agency again and I have been warning others too I understand the issue was Avis who had no cars but QEeQ hasn't made it right and wasn't much help in finding a solution
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Service

Great customer service.

Excellent

I booked a car through Qeeq at Muscat Airport but had to cancel at the last minute. Qeeq promptly refunded the full amount. Excellent service! I would highly recommend Qeeq Car Rental to everyone.

Extremely disappointing and stressful experience

I’m very disappointed with QEEQ.COM.
I prepaid for a car rental and full insurance in good faith. Before booking, I confirmed several times that I could use my debit card, and QEEQ support confirmed it was fine.

When I arrived at Avis Albany (NY) to pick up the car, I was denied service, because Avis said they only accept credit cards.
I was left without a car, wasted time and money, and had to pay for taxis.

After that, QEEQ started “passing me around” between departments — asking for new documents, promising to contact the supplier, and delaying responses.
They even asked me for my bank statement, which is totally unreasonable and private information.

It’s been weeks of stress and wasted time.
They still haven’t provided a full refund or accepted responsibility for giving wrong information about debit card acceptance.

I’ve already reported this case to the New York Attorney General’s Consumer Protection Bureau.
QEEQ has a good-looking app and easy booking system, but their customer service and accountability are terrible.

If you value your time and peace of mind, be very careful with this company.
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Great Rentals NZ was awesome

GREAT_RENTALS_ZZC's service is excellent.

I always use it. Never a problem!

I used this app to book more than 60 rent car reservations per year in at least 15 countries in last 5 years.
I Never had one single issue, and I never found better prices everytime I checked.
Well done guys!! Continue like this!!

Jeff

Simple and easy process , price drop amazing , quick refunds . Would recommend

Kia in Cayman

Easy Cheap and efficient!

NU Worst Ever

Be aware of this car rental service, they have the worst service, dirty, nasty cars, will never consider using this app anymore for offering this car rental place that misrepresents the cars that they have in their inventory

Never EVER use QEEQ!!!!!

The supplier was unreachable at the reservation time and kept my family waiting for 3 hours in the Sydney airport. Then they said the car wouldn’t be ready until the end of the day and my family should take 2 Ubers which they promised to reimburse. The rental car didn’t arrive until 15 hours after the reserved pickup time. Guess what? Rush Car Rentals refused to reimburse the Ubers and has not refunded my deposit. What has QEEQ done to ensure any accountability from their car rental supplier? Absolutely nothing. Never use QEEQ and never rent from Rush Car Rentals EVER.
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SCAM Company

DO NOT use this company. Having booked a car in Houston Texas, I received a call from QEEQ on the morning of collection asking did I want to cancel. I told them absolutely not, I was ready to collect the car in two hours. When I got to the rental company they told me the car had been cancelled. QEEQ cancelled my rental on the day of pickup and then charged me a late cancellation fee. Horrible customer service will never use this company again. Stay clear.
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