Nice app to get a car
Several models and great price
DDOSsouza
First timer!
It was my first time using TURO and It was a simple and effective process. I like the photo element of the Che k in and check out process to prevent added fees for damage that perhaps was already there or caused after turn in. The price difference comparison to other rental agencies(particularly at airports) was magnitudes less. Do yourself a favor and get this App and start using it!
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AAdkAdam1984
My first time!
This was my first time using this, and I will definitely be using this again!!
Ppinkchiknx
The ONLY choice for renting a car!!!
Turo is amazing. I have only used the service 2 times and both times have been incredibly easy. The cars have been in convenient locations close to me and easy to pick up. ZERO waiting in line at a counter. ZERO lengthy inspections with some pimple farmer. And most of all, you don’t feel like you are signing your life away just to use a car for a few days.
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CHCobra hazmat
Extremely disappointing experience with Turo
My host canceled my reservation less than six hours before the scheduled trip, leaving me scrambling to find another vehicle at the last minute. Naturally, same-day bookings were significantly more expensive.
I contacted Turo expecting them to take some responsibility for the inconvenience and additional costs caused by a host canceling a confirmed reservation at the last minute. Instead, they refused to offer any compensation and acted as though simply refunding my own money was compensation for the trouble.
Returning money that I already paid is not compensation. It’s simply a refund.
Turo left me to deal with the inconvenience, wasted time, and higher rental costs caused by someone else’s cancellation. This is not how a customer-focused company should treat its customers. I would think twice before booking through Turo again.
I contacted Turo expecting them to take some responsibility for the inconvenience and additional costs caused by a host canceling a confirmed reservation at the last minute. Instead, they refused to offer any compensation and acted as though simply refunding my own money was compensation for the trouble.
Returning money that I already paid is not compensation. It’s simply a refund.
Turo left me to deal with the inconvenience, wasted time, and higher rental costs caused by someone else’s cancellation. This is not how a customer-focused company should treat its customers. I would think twice before booking through Turo again.
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JJoseph5$
