Qualstar CU Mobile Banking User Reviews

Name: Qualstar CU Mobile Banking
Rating: 3.83636 (55 reviews)

Qualstar CU Mobile Banking

Qualstar Credit Union

💰 Finance

Top reviews

Most Recent Highest Rated Lowest Rated

LOVE!

I love getting access to my credit score, managing my cards when I go on vacation and accessing using biometrics.

Can Fam

a year ago

Stole money & closed accounts

I had a no fee or minimum checking and saving I wasn't going to use for a few years so I left 20 bucks in there. Just called them because I couldn't log in and they said they charged me a low balance fee until it was empty and then closed the accounts. Didn't call, email, or send a letter saying what was happing. Avoid this bank!

AlishaN2313

2 years ago

Long Time Member

I’ve actually considered switching banks because this app is so bad. Member since 1980, when it was Safeway Credit Union. Avoid it. Locks up constantly.

Store 531

2 years ago

Ease of Use

Bigger institutions take note, Qualstar’s app is easy to use and they will walk you through it over the phone if you have any questions on how to navigate it. Deposits, withdrawals & interest are itemized by line so you know exactly how much you have with each transaction. Great app!

spdstir

3 years ago

Logon Error msg

I have experienced the following problem with my iPhone 8 Plus

To log in to your account your contact information needs to be on file with your financial institution. Call the call-center to add your contact information.

I cannot log on! I try and hit logon and the above message shows. My bank info, username and PW are all good!

I have deleted app and readded the app and also turned phone off and on.

What seems to be the problem???

Love This App #£€¥

4 years ago

Errors throughout

App continually says error when attempting transfers. Staff won’t help… avoid

Dashtrash400

5 years ago

Constantly glitches

Doesn’t keep up with an accurate available balance and pending balance with the 3-5 purchases a day I make and asks me to verify my device almost every time I log in from the same device every time almost daily

illestjdm360

5 years ago

Fail

This app is terrible. I have to delete it and re- download it 90% of the time for it to work.

SeasonedCustomer

6 years ago

Zelle

I hope the next App update has Zelle feature just like other banks.This would be more useful.

apedtech

6 years ago

Nice update but...

I like this app mostly but it is frustrating that half the time I want to use it I need to restart my phone otherwise it just shows three dots buffering. It’s like the app freezes. The older version was reliable and an update wasn’t really necessary. QualstarCU fixed something that wasn’t broken and made it worse. This is the only app I have any trouble with. It’s been a month since this version came out, maybe it’s time to fix some bugs?

mista_nite

6 years ago

checks

your app won’t let me deposit checks anymore ever since the update. not happy.

jessabell123

6 years ago

Response from developer

Hi Jessa—thanks for letting us know; to get assistance with check deposits, please contact our Call Center at 1-800-848-0018, 8am-6pm M-F or visit a branch location. Without knowing what specific error you are getting, there could be several things to troubleshoot--from the info. on the check itself to the lighting and background in the photos. This isn't a common issue we have been hearing about since our new app was released, so please give us a call so we can help you get your deposits made! Thanks for taking the time to share your feedback.

Very easy to navigate

I’m pretty sure even the beginner would be able to figure things out. And there’s so much available in relation to your accounts. Once again.....good job Qualstar!

Anita Money

6 years ago

Response from developer

Hey Anita - thanks so much for the 5-stars, we're so glad you like it!

Gold star for Qualstar!

Love the new streamlined look! So easy to use! My artist mind loved the ability to customize with themes and profile photo!!!

blueeyedbaker

6 years ago

Response from developer

Hi "Blue Eyes" - we are so glad you enjoy the ability to make your online banking experience your own with the new customization features, thanks for the review!

Love this!

The new app is so clean and easy to navigate. I few clicks around and I was able to find everything I need!

J. Heathet

6 years ago

Response from developer

Hi J. - Thanks for the thumbs up on our new app, we are glad you are still able to easily use the features and functions you need to manage your account!

Love it!

Love the new app!!! It is so easy to use!!!

GracieGYatzee

6 years ago

Response from developer

HI Gracie - thanks so much for sharing your feedback, we're glad you like the new app!

Kudos!

I enjoy all the new options and it is more streamlined. Kudos to Qualstar!

chasewwe

6 years ago

Response from developer

HI Chase - many thanks for the 5-stars, we appreciate you!

Great Improvements- I Love it!

This is a completely new experience, yet it’s easy to figure out. New, clean look, and it works well with biometric verification ( Face Recognition and Thumb Print) once you log in and approve that. Transfers are easy to do, and you can also keep track of any accounts you may have at other institutions.

Well done!

Mark Murg

6 years ago

Response from developer

Hi Mark - We are so glad you like the new look of the app, and are finding it easy to use the functions you need to manage your account(s.) Thanks for sharing your feedback!

Easy to use

Super easy to use, love the update! Now includes goals for saving and budgets which make it a lot easier to see how you’re spending!

alexatate

6 years ago

Response from developer

HI Alexa - We are so glad you have access to tools that will help you make the most of your hard-earned money! Thanks for sharing your feedback on the new app, and THANKS for being a member!

Excellent

This app is great!

M. Doucette

6 years ago

Response from developer

Hi M - We are happy you like the new app - thanks for taking the time to share your review!

Best banking app!!

This app is SO easy and hands on!! Love, love, LOVE!!!

TabbyT95

6 years ago

Response from developer

Hi "Tabby" - Thanks for giving our app such praise, we are so glad you are finding it simple to use and have access to the features and functions you need!