Qualstar CU Mobile Banking User Reviews

Customer Experience

Positive experience54.5% of reviews
Neutral9.1% of reviews
Negative experience36.4% of reviews

~ Based on 33 written reviews from the US App Store.

Is Qualstar CU Mobile Banking Safe?

Qualstar CU Mobile Banking appears mostly safe based on user ratings. AppsHunter Safety Score for Qualstar CU Mobile Banking is 74/100.

This assessment is based on 57 user ratings, with an App Store average of 3.8/5.

Safety Analysis

66.7% of ratings point to a safe experience
3.5% of ratings suggest some concerns
29.8% of ratings point to a risky experience

~ Based on 57 App Store ratings for Qualstar CU Mobile Banking.

Is Qualstar CU Mobile Banking Legit?

Qualstar CU Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Qualstar CU Mobile Banking is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

LOVE!

I love getting access to my credit score, managing my cards when I go on vacation and accessing using biometrics.

Stole money & closed accounts

I had a no fee or minimum checking and saving I wasn't going to use for a few years so I left 20 bucks in there. Just called them because I couldn't log in and they said they charged me a low balance fee until it was empty and then closed the accounts. Didn't call, email, or send a letter saying what was happing. Avoid this bank!
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Long Time Member

I’ve actually considered switching banks because this app is so bad. Member since 1980, when it was Safeway Credit Union. Avoid it. Locks up constantly.

Ease of Use

Bigger institutions take note, Qualstar’s app is easy to use and they will walk you through it over the phone if you have any questions on how to navigate it. Deposits, withdrawals & interest are itemized by line so you know exactly how much you have with each transaction. Great app!

Logon Error msg

I have experienced the following problem with my iPhone 8 Plus

To log in to your account your contact information needs to be on file with your financial institution. Call the call-center to add your contact information.

I cannot log on! I try and hit logon and the above message shows. My bank info, username and PW are all good!

I have deleted app and readded the app and also turned phone off and on.

What seems to be the problem???
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Errors throughout

App continually says error when attempting transfers. Staff won’t help… avoid

Constantly glitches

Doesn’t keep up with an accurate available balance and pending balance with the 3-5 purchases a day I make and asks me to verify my device almost every time I log in from the same device every time almost daily

Fail

This app is terrible. I have to delete it and re- download it 90% of the time for it to work.

Zelle

I hope the next App update has Zelle feature just like other banks.This would be more useful.

Nice update but...

I like this app mostly but it is frustrating that half the time I want to use it I need to restart my phone otherwise it just shows three dots buffering. It’s like the app freezes. The older version was reliable and an update wasn’t really necessary. QualstarCU fixed something that wasn’t broken and made it worse. This is the only app I have any trouble with. It’s been a month since this version came out, maybe it’s time to fix some bugs?
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checks

your app won’t let me deposit checks anymore ever since the update. not happy.

Very easy to navigate

I’m pretty sure even the beginner would be able to figure things out. And there’s so much available in relation to your accounts. Once again.....good job Qualstar!

Gold star for Qualstar!

Love the new streamlined look! So easy to use! My artist mind loved the ability to customize with themes and profile photo!!!

Love this!

The new app is so clean and easy to navigate. I few clicks around and I was able to find everything I need!

Love it!

Love the new app!!! It is so easy to use!!!

Kudos!

I enjoy all the new options and it is more streamlined. Kudos to Qualstar!

Great Improvements- I Love it!

This is a completely new experience, yet it’s easy to figure out. New, clean look, and it works well with biometric verification ( Face Recognition and Thumb Print) once you log in and approve that. Transfers are easy to do, and you can also keep track of any accounts you may have at other institutions.

Well done!
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Easy to use

Super easy to use, love the update! Now includes goals for saving and budgets which make it a lot easier to see how you’re spending!

Excellent

This app is great!

Response from developer

Hi M - We are happy you like the new app - thanks for taking the time to share your review!

New App Easy To Use

I love this new app! It’s easy to use and allows me to do so much on my own. I like that I can link other bank accounts to make transfers a snap!