Not scanning
My iPhone is compatible with the app, no meter what I try the photo scan test impossible to pass.
Works fine
There’s a high potential for user error here, but if you carefully follow all the steps, it works.
Response from developer
Dear Customer, Thank you very much for your feedback. We would like to take care of your concern. Please contact info@preventis.com directly so that we can assist you further. Best regards, Your Preventis Team
L’app n’ouvre plus
Depuis que j’ai mon i-phone 16 et que la dernière mise à jour d’Apple a été fait, l’application n’ouvre plus… ça me dit que l’application n’est malheureusement plus supporté par mon appareil ou mon système d’exploitation. J’ai téléphoné chez Dynacare et ils sont incapables de m’aider !!!!
Response from developer
Dear Customer, Thank you very much for your. We would like to take care of your concern. Please contact info@preventis.com directly so that we can assist you further. Best regards, Your Preventis Team
Seriously
The app sets a timer but it’s completely silent when it goes off so of course you miss it unless you are hovering over it for 15 minutes or set a separate timer.
Waste time
This is not related to phone or iOS version, just can't pass the camera test no matter how you scan it. Had to switch to manual test process.
