Difficult to scan
Response from developer
Dear User, We apologize for any inconvenience caused. To assist further, please describe the issue with the test at info@preventis.com. We're here to help! Warm regards, The Preventis Team
Worst app ever
Response from developer
Dear User, We regret the issues you've experienced. Please share details at info@preventis.com so we can resolve this promptly. Warm regards, your Preventis Team
Waste of time
Response from developer
Dear User, We're truly sorry to hear about your experience with our product. Please reach out to us at info@preventis.com so we can assist you personally with this issue. Thank you for your understanding. Warm regards, The Preventis Team
App won’t take a picture of the results
Response from developer
Dear User, We're truly sorry to hear about your experience with our rapid test. Please reach out to us at info@preventis.com so we can assist you personally with this issue. Warm regards, The Preventis Team
Camera does not work
Won’t scan codes
Response from developer
Dear User, We apologize for any inconvenience caused. To assist further, please describe the issue with the test at info@preventis.com. We're here to help! Warm regards, the Preventis Team
Doesn’t scan
Response from developer
Dear User, We're truly sorry to hear about your experience with our app on the phone iPhone 13 Pro. Please reach out to us at info@preventis.com so we can assist you personally with this issue. Thank you for your patience and understanding. Warm regards, The Preventis Team
Not scanning
Response from developer
Dear User, We apologize for any inconvenience caused. To assist further, please describe the issue with the test at info@preventis.com. We're here to help! Warm regards, The Preventis Team
Works fine
Response from developer
Dear Customer, Thank you very much for your feedback. We would like to take care of your concern. Please contact info@preventis.com directly so that we can assist you further. Best regards, Your Preventis Team
L’app n’ouvre plus
Response from developer
Dear Customer, Thank you very much for your. We would like to take care of your concern. Please contact info@preventis.com directly so that we can assist you further. Best regards, Your Preventis Team
Seriously
Waste time
Useless
Waste of my time
Absolutely useless. 100% buggy code.
This is especially stupid because you can restart the 15 minute timer in the previous step as many times as you want - so you could hypothetically wait hours to scan your results, rather than the required 15 minutes, but as long as you scan the test within the required 2 minutes on the last step, it will be deemed valid. So incredibly frustrating.
App won’t scan
App doesn’t work
Not working on my new iPhone 15 Pro
I have a message saying the iPhone or IOS version is not supported. I am on IOS 17.2.1
Please update your app to support newest cellphone and IOS.
Crap crap test
And yes i have a phone on the list of recommendations.
