App is Trash
Nothing ever seems to work properly on this app. Can get things to pull up. Can’t even open EOBs.
Great service
Very helpful
Great App
Enjoying the app
Great resource
I used the chat and it was effective. The app is easy to navigate. I’m enjoying using it so far
Good!
Platform is good, actual sign up was difficult tho bcs needed my insurance holder to make the account themselves, tho I understand it’s probs for safety’s sake
App
Easy to use and great way to reach my doctor.
AMAZING APP
It’s truly amazing to have an app that I can go to review my claims, deductibles and medications. Just with one click! Much better than being on hold! LOVE IT!!!
Oops, service down?!
Useless app - service is down, unable to access anything
Monitor
Great one stop viewing of health visits.
Mmm…
Not always available but when it is, it’s good!
Mobile and computer viewing
Searching on the mobile app is difficult to maneuver.
App issues
The app has been saying “some features are currently unavailable” for weeks at this point, what gives??
Mostly works
Hyperlinks to pharmacy and other websites not functioning properly
Great
It’s I awesome app
User Friendly
Quick response back every time I send over a message, very convenient!
Technical Program Manager
It’s good. Very helpful. I’m lost when it comes to things like health coverage.
💯👌🔥
💯👌🔥
Unusable
The newest version of the app is slow and unusable. Important claim and deductible information fails to load. Major downgrade.
Helpful Overall
I appreciate that this app gives me direct access to my current healthcare information, live chats and secure messaging with coordinators. These features make staying on top of my care so much easier.
Terrible!
My employer likely changed to quantum to save a few dollars. This is the worse app. I’ve spent the entire day (a few hours) looking for a primary physician and all the phone numbers and location in my area are either disconnected, no longer in service, or not accepting new patients. These are very basic information and they can’t even get that right. I ended up going to anthem directly for PCP search and the first doctors in the list had the correct phone number, address, and is accepting new patients. What a disaster….
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