Key to my Benefits
Good access to all my healthcare.
Wish quantum hadn’t taken over our insurance servicing
They want you to do everything on the app, but it’s terrible to use via a phone- especially filling out the COB form. I can’t look up a provider like I used to with our insurance’s last system. It just takes us to the hospital page that doesn’t have any useful information. I also can’t view my EOB‘s via the app- I have to use a separate program for that.
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Finally a useful app!
App functions smoothly and offers all the info needed! Niice!!
Loved
Loved
App Still Broken Weeks after Reporting It
Don’t bother with the app. It only opens to a white screen. Even when it was working, it is was clunky and not very user friendly.
Helpful and easy to navigate
Great help and reminders to stay on top of health!
Unbelievable
Great team and great app
Love the app
Love it, easy to navigate!
App is Trash
Nothing ever seems to work properly on this app. Can get things to pull up. Can’t even open EOBs.
Great service
Very helpful
Great App
Enjoying the app
Great resource
I used the chat and it was effective. The app is easy to navigate. I’m enjoying using it so far
Good!
Platform is good, actual sign up was difficult tho bcs needed my insurance holder to make the account themselves, tho I understand it’s probs for safety’s sake
App
Easy to use and great way to reach my doctor.
AMAZING APP
It’s truly amazing to have an app that I can go to review my claims, deductibles and medications. Just with one click! Much better than being on hold! LOVE IT!!!
Oops, service down?!
Useless app - service is down, unable to access anything
Monitor
Great one stop viewing of health visits.
Mmm…
Not always available but when it is, it’s good!
Mobile and computer viewing
Searching on the mobile app is difficult to maneuver.
App issues
The app has been saying “some features are currently unavailable” for weeks at this point, what gives??
