Stick To In Person Therapists…
Don’t personally recommend. When I got on call for my appointment she was late, and wasn’t very communicative and also ended the appointment 15 minutes early...
I told her about my situation and she said “Have you tried or thought about being on your own?” As if I had a choice, most people my age do not have the ability to live on their own, it’s unlivable. Anytime I would say “I don’t know how to cope with these feelings” she just ignored me and went to a different question without discussing it further. Every time I spoke she looked at me like I had ten heads, she was not very empathetic personally and it’s just not my thing. She did not look as if she understood how I’m feeling at all and like my words were going through one ear and out the other. She claimed she had years of experience with people with my problems, but did not seem prepared or able to properly work things through with me. She just sped through the appointment with no care for how I’m struggling. I did not feel comfortable with sharing my feelings after speaking to her and regret making the appointment in the first place. Therapists are supposed to make you feel safe and comfortable, not judged and vulnerable. I immediately canceled my appointments with her after the first because I did not feel comfortable speaking to her.
I won’t be using this app again and will keep looking for a therapist IRL, even if it takes me a while. I am not willing to be looked at like I’m stupid. Worst experience with a “therapist” I have had. I was genuinely hoping for better and was greatly disappointed. I recommend sticking to in person, do not trust these online apps.
I told her about my situation and she said “Have you tried or thought about being on your own?” As if I had a choice, most people my age do not have the ability to live on their own, it’s unlivable. Anytime I would say “I don’t know how to cope with these feelings” she just ignored me and went to a different question without discussing it further. Every time I spoke she looked at me like I had ten heads, she was not very empathetic personally and it’s just not my thing. She did not look as if she understood how I’m feeling at all and like my words were going through one ear and out the other. She claimed she had years of experience with people with my problems, but did not seem prepared or able to properly work things through with me. She just sped through the appointment with no care for how I’m struggling. I did not feel comfortable with sharing my feelings after speaking to her and regret making the appointment in the first place. Therapists are supposed to make you feel safe and comfortable, not judged and vulnerable. I immediately canceled my appointments with her after the first because I did not feel comfortable speaking to her.
I won’t be using this app again and will keep looking for a therapist IRL, even if it takes me a while. I am not willing to be looked at like I’m stupid. Worst experience with a “therapist” I have had. I was genuinely hoping for better and was greatly disappointed. I recommend sticking to in person, do not trust these online apps.
Show more
Response from developer
Thank you for sharing this, and we're sorry your session didn't feel supportive. You deserve care that feels attentive and respectful. Please reach out at http://springhealth.com/support so our team may assist you.
Mental health
The professionals on this platform are outstanding in every way. The app is so easy to navigate and use. Everything is so personalized and it’s easy to pick and choose professionals. I love it!
I do not trust
I had 2 free medication appointments. I noticed one disappeared despite me never scheduling it and I checked my history it never was. I noticed a couple weeks later that my second one disappeared without a trace as well.
So helpful
Finding and booking appointments has been easier than I’ve ever experienced. I struggle to find what works for me and reach out to providers so this has been so helpful!
Horrible provider
Hardly will the therapists make the appointment and when they do it’s awful treatment
