App No Longer User Friendly
Response from developer
Thanks for sharing your feedback, EthanTheSeeker. We’re sorry to hear the latest update has made the app harder to navigate, especially when it comes to booking—that’s not the experience we want for you. We’d love to learn more about what you’re seeing so we can better understand whether this is specific to your employer or location, or part of a broader update. If you’re open to it, please reach out to our Customer Support Team at support@teamexos.com with a few details about what’s been most frustrating. Your input helps us continue improving the app.
BEWARE. Scammy dark patterns to extort your data
Response from developer
Hi Ryan - thank you for sharing your feedback. We’re sorry to hear that the registration experience felt uncomfortable, and we understand how important it is to feel confident about how your personal information is handled. The questions asked during setup are intended to help personalize the experience and ensure we can present the most relevant content and the best-fitting coach for each individual. Participation is designed to support a more tailored and effective experience, and we take privacy and data protection seriously across all regions we operate in. If you have questions about how information is used or would like assistance reviewing your account options, our support team is available to help at support@teamexos.com. We appreciate you taking the time to share your perspective.
Love this app!
Must be connected
Response from developer
We sincerely apologize for the inconvenience you have encountered. We would appreciate the opportunity to help resolve the issue you experienced so that you may enjoy the benefits our app offers. Please do not hesitate to reach out to our Customer Support Team at: support@teamexos.com.
Continuously Freezing
Response from developer
We sincerely apologize for the inconvenience you have encountered. We highly value your feedback and are committed to resolving any issues to ensure you can fully enjoy the benefits of our app. There is a known issue that is set to be resolved early next week, but in the meantime you can try turning off your sleep data as a temporary solution. Please feel free to contact our support team at support@teamexos.com if you need any additional assistance.
