App No Longer User Friendly
Response from developer
Thanks for sharing your feedback, EthanTheSeeker. We’re sorry to hear the latest update has made the app harder to navigate, especially when it comes to booking—that’s not the experience we want for you. We’d love to learn more about what you’re seeing so we can better understand whether this is specific to your employer or location, or part of a broader update. If you’re open to it, please reach out to our Customer Support Team at support@teamexos.com with a few details about what’s been most frustrating. Your input helps us continue improving the app.
BEWARE. Scammy dark patterns to extort your data
Response from developer
Hi Ryan - thank you for sharing your feedback. We’re sorry to hear that the registration experience felt uncomfortable, and we understand how important it is to feel confident about how your personal information is handled. The questions asked during setup are intended to help personalize the experience and ensure we can present the most relevant content and the best-fitting coach for each individual. Participation is designed to support a more tailored and effective experience, and we take privacy and data protection seriously across all regions we operate in. If you have questions about how information is used or would like assistance reviewing your account options, our support team is available to help at support@teamexos.com. We appreciate you taking the time to share your perspective.
Love this app!
Must be connected
Response from developer
We sincerely apologize for the inconvenience you have encountered. We would appreciate the opportunity to help resolve the issue you experienced so that you may enjoy the benefits our app offers. Please do not hesitate to reach out to our Customer Support Team at: support@teamexos.com.
Continuously Freezing
Response from developer
We sincerely apologize for the inconvenience you have encountered. We highly value your feedback and are committed to resolving any issues to ensure you can fully enjoy the benefits of our app. There is a known issue that is set to be resolved early next week, but in the meantime you can try turning off your sleep data as a temporary solution. Please feel free to contact our support team at support@teamexos.com if you need any additional assistance.
Committed
Response from developer
Thank you for the great feedback and sharing your experience in working with Coach Isaiah - you got this!
Sign up process is awful
Response from developer
We hear you and understand that when you just want to schedule a class, answering onboarding questions can feel like an extra step. Our goal with these questions is to create a more personalized experience that goes beyond just scheduling—our app is designed to help you move better, feel better, and get the most out of your wellness journey. By taking a few moments to complete them, you’re unlocking tools and insights tailored to your needs. That said, we truly appreciate your feedback and will continue working to make the process as seamless as possible!
Corp Benefit
Response from developer
We apologize for any inconvenience you may have experienced due to technical issues preventing you from successfully downloading and registering in the Exos App. Thank you for your patience throughout the resolution process and we’re excited for you to gain access to the Exos App and connect with your Exos Coach! If you are still experiencing any issues, please do not hesitate to reach out to us at: support@teamexos.com
Ridiculously glitchy
Login is only available via company-controlled device, the is not provided by the company.
Assumed to be a benefit which is a part of the compensation package, but I can’t use it w/o buying an extra phone…
Response from developer
We sincerely apologize for the inconvenience you have encountered. We highly value your feedback and are committed to resolving any issues to ensure you can fully enjoy the benefits of our app. Please feel free to contact our support team at support@teamexos.com, and we will be more than happy to assist you.
Great coaching!
Response from developer
Hi Mickey GP, thank you for the great feedback and sharing your experience in working with Coach Eric - you got this!
Good but not great
Love the workout options
Response from developer
Hello Jon1234, We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at https://exosdigital.zendesk.com/hc/en-us/requests/new?ticket_form_id=13836393583764! Have a wonderful day!
Smooth experience on IOS
, events, programs and to book the appointment.
Response from developer
We are pleased that you are enjoying the app. If there is anything we can do for you, just let us know at https://exosdigital.zendesk.com/hc/en-us/requests/new?ticket_form_id=13836393583764! Have a wonderful day!
EXOS Fit
The only reason I gave it a 4-⭐️rating is because the videos don’t have the option of casting to chrome cast. Would be nice if it gave an option to cast onto a TV.
Great product!
Response from developer
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at https://exosdigital.zendesk.com/hc/en-us/requests/new?ticket_form_id=13836393583764! Have a wonderful day!
“I’ll be back”
Response from developer
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at https://exosdigital.zendesk.com/hc/en-us/requests/new?ticket_form_id=13836393583764! Have a wonderful day!
Gamechanger
Perfect way to stay in shape
Response from developer
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at https://exosdigital.zendesk.com/hc/en-us/requests/new?ticket_form_id=13836393583764! Have a wonderful day!
