Exos User Reviews

Exos
Exos
Athletes’ Performance Inc.

What users say

Top reviews

App No Longer User Friendly

Ever since the last update the app is difficult to navigate. Booking takes forever and overall the layout is just a hassle to deal with. The app was way better before they changed the booking process and layout.

Response from developer

Thanks for sharing your feedback, EthanTheSeeker. We’re sorry to hear the latest update has made the app harder to navigate, especially when it comes to booking—that’s not the experience we want for you. We’d love to learn more about what you’re seeing so we can better understand whether this is specific to your employer or location, or part of a broader update. If you’re open to it, please reach out to our Customer Support Team at support@teamexos.com with a few details about what’s been most frustrating. Your input helps us continue improving the app.

BEWARE. Scammy dark patterns to extort your data

This PoS was supposed to be a “benefit” at my work gym. It started off asking incredibly invasive questions. I couldn’t get through to tell it to delete my data without answering a remarkable amount of very personal questions and then when I told them to delete my account they refused to do so without me giving them even more data! This is absolutely illegal in several jurisdictions. Avoid like the plague.
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Response from developer

Hi Ryan - thank you for sharing your feedback. We’re sorry to hear that the registration experience felt uncomfortable, and we understand how important it is to feel confident about how your personal information is handled. The questions asked during setup are intended to help personalize the experience and ensure we can present the most relevant content and the best-fitting coach for each individual. Participation is designed to support a more tailored and effective experience, and we take privacy and data protection seriously across all regions we operate in. If you have questions about how information is used or would like assistance reviewing your account options, our support team is available to help at support@teamexos.com. We appreciate you taking the time to share your perspective.

Love this app!

This is a great app that has helped me tremendously

Must be connected

Frustrating that I wasn’t able to use this app on vacation when it couldn’t connect to the cloud.

Response from developer

We sincerely apologize for the inconvenience you have encountered. We would appreciate the opportunity to help resolve the issue you experienced so that you may enjoy the benefits our app offers. Please do not hesitate to reach out to our Customer Support Team at: support@teamexos.com.

Continuously Freezing

Unable to move around in App, have uninstalled and reinstalled multiple times. Frustrating! Cannot access workouts when able due to freezing issues

Response from developer

We sincerely apologize for the inconvenience you have encountered. We highly value your feedback and are committed to resolving any issues to ensure you can fully enjoy the benefits of our app. There is a known issue that is set to be resolved early next week, but in the meantime you can try turning off your sleep data as a temporary solution. Please feel free to contact our support team at support@teamexos.com if you need any additional assistance.

Committed

This app has revived me and my commitment Coach Isaiah rocks he listens and is there for accountability highly recommend to try it’s worth the effort 😍

Response from developer

Thank you for the great feedback and sharing your experience in working with Coach Isaiah - you got this!

Sign up process is awful

Currently trying to sign up for a yoga class at my gym which unfortunately partnered with Exos and I’m on minute 15 of answering silly questions on the app - won’t allow you to do anything until you answer them all. Really cumbersome process just to see the class schedule at my gym.

Response from developer

We hear you and understand that when you just want to schedule a class, answering onboarding questions can feel like an extra step. Our goal with these questions is to create a more personalized experience that goes beyond just scheduling—our app is designed to help you move better, feel better, and get the most out of your wellness journey. By taking a few moments to complete them, you’re unlocking tools and insights tailored to your needs. That said, we truly appreciate your feedback and will continue working to make the process as seamless as possible!

Corp Benefit

EXOS was announced as a corporate benefit at my company. There were several scheduled calls to introduce the app to employees with 103 people on the call from around the world. Or the 103, 3 were successful in getting it to work. Less than a 1% success rate. I was shocked that there wasn’t a dry run before a mass introduction.
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Response from developer

We apologize for any inconvenience you may have experienced due to technical issues preventing you from successfully downloading and registering in the Exos App. Thank you for your patience throughout the resolution process and we’re excited for you to gain access to the Exos App and connect with your Exos Coach! If you are still experiencing any issues, please do not hesitate to reach out to us at: support@teamexos.com

Ridiculously glitchy

Constant login problems. The newest version fails to start: needs update to a newer version.
Login is only available via company-controlled device, the is not provided by the company.
Assumed to be a benefit which is a part of the compensation package, but I can’t use it w/o buying an extra phone…

Response from developer

We sincerely apologize for the inconvenience you have encountered. We highly value your feedback and are committed to resolving any issues to ensure you can fully enjoy the benefits of our app. Please feel free to contact our support team at support@teamexos.com, and we will be more than happy to assist you.

Great coaching!

I was blown away to learn that my exos coach Eric not only helped me with my exercise program and ways to reduce my back pain but he helped me with my sleep and to think more holistically about my wellbeing. Fueling, moving and recovering matter! Thanks Coach! I’ve learned so much!

Response from developer

Hi Mickey GP, thank you for the great feedback and sharing your experience in working with Coach Eric - you got this!

Good but not great

It has Great coaches, classes and programs, but I can’t cast to a Chromecast to my TV and I can’t filter classes by equipment. Small but important things

Love the workout options

I enjoy the different options which helps keep me motivated!

Response from developer

Hello Jon1234, We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at https://exosdigital.zendesk.com/hc/en-us/requests/new?ticket_form_id=13836393583764! Have a wonderful day!

Smooth experience on IOS

It’s been easy and convenient to use this fitness app. Easy to track the health status
, events, programs and to book the appointment.

Response from developer

We are pleased that you are enjoying the app. If there is anything we can do for you, just let us know at https://exosdigital.zendesk.com/hc/en-us/requests/new?ticket_form_id=13836393583764! Have a wonderful day!

EXOS Fit

Really enjoying this platform, especially the one-on-one coaching. They listen to your needs, struggles, and past disappointments; and they are determined to help you.
The only reason I gave it a 4-⭐️rating is because the videos don’t have the option of casting to chrome cast. Would be nice if it gave an option to cast onto a TV.
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Great product!

Keeping my lower back feeling good using your practices!

Response from developer

We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at https://exosdigital.zendesk.com/hc/en-us/requests/new?ticket_form_id=13836393583764! Have a wonderful day!

“I’ll be back”

I’ve never been in better shape! The knowledge and training this app provides has given me the right tools to change my habits and improve my health. I’m no Arnold Schwarzenegger but like him I keep coming back.

Response from developer

We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at https://exosdigital.zendesk.com/hc/en-us/requests/new?ticket_form_id=13836393583764! Have a wonderful day!

Gamechanger

This app helped me take my physical (and mental!) health to a whole new level!

Perfect way to stay in shape

I have this app as a perk through my workplace, and it rocks! I use it every day to train, strengthen and maintain flexibility. I just pick a class (there are well over 300), click the link, and I’m off. Each class is different, and targets all the major muscle groups. The coaches are great and easy to follow. Highly recommend.
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Response from developer

We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at https://exosdigital.zendesk.com/hc/en-us/requests/new?ticket_form_id=13836393583764! Have a wonderful day!

No longer loads

Was able to use the app for 1-2 weeks and now it won’t load past the white EXOS fit screen. Cannot get to login screen or anything else. It just freezes at loading

Live classes are HIGH QUALITY!!!

The production, music, and backdrop of these classes are extremely impressive!! The meditation classes (especially the sound healing) is such a unique experience. This app is a must have!