Disgusting
As a doctor I have to say this App upgrades are worse than cancer! Each so called upgrade is a disgraceful act. It cuts from previous versions functionality. This last one I lost graph capability. That used to be a great tool for showing patients on iPhone how their health is doing. Now gone. The programmers’ paranoid fears have forced unnecessary upgrades for “ security” so bad that after few upgrades then you have to throw your phone away and get a new one. All absolutely nonsense. Already when you are on an iPhone platform even iPhone 6, research has shown you can not break in it by hacking even using old softwares. But fear and wanting to have a job has caused terrible care for patients and burden to doctors.
Somebody needs to stop these harmful behavior. Their cure by these upgrades is worse than the disease itself and has caused more harm.
Somebody needs to stop these harmful behavior. Their cure by these upgrades is worse than the disease itself and has caused more harm.
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Useless
I cannot log into Quest Quanum due to a prompt to download latest version. I deleted last app from my library, reloaded the same app from Apple App, where it says latest version 30d ago, and the message is unchanged. I have no access to my patients’ results…USELESS
Poorly organized
I have patients who have been getting labs drawn for years. They have multiple entries for most of them and those entries are not organized by date. I end up having to open 10 to 15 entries sometimes to find recent labs. The labs only trend if they are part of that entry, making the otherwise useful graph feature, not so useful. I love being able to pull up labs on my phone but for patients with frequent labs or those that have been long-established, it is a headache.
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Needs help!
The web version is phenomenal the APP not so much! This app needs to be revamped; first of all there should be a dashboard - that can allow you everything the online version offers .. schedule pick up - supplies etc … most of us in healthcare are on the move and need one click options, for this day and age were apps are a must this one is way behind what current apps from other providers can do … Please invest into this app; and make this user friendly and have tools available.
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Not compatible with other labs
Too many problems, many interruptions throughout the day. Can not upload LabCorp labs. Cannot access radiology reports. Too basic.
Considerable improvements
When I first started trying to use this app, it was problematic. However with this most recent update, This app is actually very simple to use. The data is accurate but not presented in a way that is very clear. By clicking on full report one can get a more clear presentation.
Little improvement in iPad app
I still have to complete my note on the desktop version of Quanum and can’t approve controlled substances. Additionally, it can be difficult to order labs on the iPad app.
On top of all of this, the system is running slower overall and there have been too many system outages.
On top of all of this, the system is running slower overall and there have been too many system outages.
Now requires iOS 12
Ridiculous
Can not login
When I login a screen to setup security question pops up. This screen is gray and unreadable. I click something random that I can’t see and make up an answer. It says it is setup. It still prompts me to setup security questions. I try 6 more and each says it is setup but won’t let me past this screen.
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No longer works
No longer working. Updated. Keep getting message “server not responding”— for days now!
You used to be able to order meds/RX s even yesterday
What happened?! Bring back the ability to
order meds on my IPhone, please!!!! I’m
seriously upset I can’t order meds on the go
like I used to! PLEASE FIX THIS. Thanks.
order meds on my IPhone, please!!!! I’m
seriously upset I can’t order meds on the go
like I used to! PLEASE FIX THIS. Thanks.
Worse with each update
IT staff apparently does not have any clue what is needed to facilitate communication with pharmacies and refill meds.
Why so difficult?!
This app seems to have so much trouble searching for pharmacies. I had to “browse” every Walgreens in IL because it couldn’t be found with the city and zip code. Why does it need the form of the med (tab, cap, ampule)? Trintellix only comes in tabs!
Lack of functionality and often crashes
I’m disappointed that you can’t search the labs by provider name. And when I try to open link to “full report” for a UA, the app crashes.
Many flaws
Constantly crashes
Very disappointed for the amount of money that we are paying monthly
Very disappointed for the amount of money that we are paying monthly
Does not work with iOS 13
Can no longer see visit notes when update to IOS 13...support said not compatible with iOS 13.
Crashes
Crashes an insane amount. Any time you try to open a full report or look at a patient’s notes, it crashes
User since 2011
I have been held hostage to this awful system due to high cost of transfer of records. We have been unable to see patients for the last 2 days due to maintenance issues and no response from the company! We have been long term users and they dumped us when we failed PQRS and MU despite paying the extra money for their services. The iPad app was the only redeeming quality.
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update process is horrible
un-anounced updae required through i tunes is a beast to try and do.
my systen is down for 2 days while the help desk is eigther busy or working on "bankers hours"
thank God I'm only using the Rx writing service and not the EMR
my systen is down for 2 days while the help desk is eigther busy or working on "bankers hours"
thank God I'm only using the Rx writing service and not the EMR
It's 2017: Time for fingerprint login don't you think?
One of the few HIPAA companies compliant medical apps hanging tightly onto the past and not allowing the user to simply launch securely using fingerprint recognition. Very very very very annoying to have to type in username and password every time the app is launched.
