Getting organized
It’s ok. I still find the need to use a spreadsheet. I’d like to personalize it and can’t. It’s very limited to what it will do for me and how to function. Probably won’t stay with it
Extremely difficult to get a refund (if at all.)
This application does not offer a free trial, but Quicken claims that they offer a 30-Day Money Back Guarantee. I thought “what the heck, I could try it and if it doesn’t work for me, then I can get a refund.” I was initially excited to use the application but was kinda met with a a budgeting system that doesn’t work for me.
I wouldn’t have minded trying to learn how to use the app, but there were some annoyances with using it. One is that the application doesn’t seem to make it easy to review and categorize any banking transactions. My biggest gripe with the app is that while they do connect with plaid, every time that I would go back to the main screen, I would be asked to reauthenticate my bank with simplifi. I’m all for security but other applications make this entirely seamless.
I’ve decided that this application wasn’t worth it for me and I have requested a refund. Apparently “30-Day Money-Back Guarantee” has absolutely no meaning if you subscribe to their app via the App Store. Mind you, I’m asking for a refund only 6 days after purchasing and using the app. I filed a request for refund through Apple twice, and they denied me a refund both times, claiming that I and not eligible for a refund and this decision is final. I went to quicken and they claimed that they do not process refunds and that would be handled via Apple.
I’ve spend 3 hours going back and forth between both companies, and have not been granted a resolution. I have requested from quicken a manual override, since they received my hard-earned money. I escalated this to their customer support supervisor and was told something to the effect of “tough, contact Apple for those disputes.”
I firmly let them know that since they are the 3rd party developer that handles and processes these overrides that they are essentially in violation of deceptive advertising practices. Like Dude… your website says “Money-Back-Guarantee.” I’ve had no choice but to escalate this to the FTC and have filed a complaint with the better business bureau.
Never in my life have I thought that I would have to file a legal complaint against it, but if they seriously want to waste more money fighting legal challenges, doesn’t that tell you a lot about their business practices?
I wouldn’t have minded trying to learn how to use the app, but there were some annoyances with using it. One is that the application doesn’t seem to make it easy to review and categorize any banking transactions. My biggest gripe with the app is that while they do connect with plaid, every time that I would go back to the main screen, I would be asked to reauthenticate my bank with simplifi. I’m all for security but other applications make this entirely seamless.
I’ve decided that this application wasn’t worth it for me and I have requested a refund. Apparently “30-Day Money-Back Guarantee” has absolutely no meaning if you subscribe to their app via the App Store. Mind you, I’m asking for a refund only 6 days after purchasing and using the app. I filed a request for refund through Apple twice, and they denied me a refund both times, claiming that I and not eligible for a refund and this decision is final. I went to quicken and they claimed that they do not process refunds and that would be handled via Apple.
I’ve spend 3 hours going back and forth between both companies, and have not been granted a resolution. I have requested from quicken a manual override, since they received my hard-earned money. I escalated this to their customer support supervisor and was told something to the effect of “tough, contact Apple for those disputes.”
I firmly let them know that since they are the 3rd party developer that handles and processes these overrides that they are essentially in violation of deceptive advertising practices. Like Dude… your website says “Money-Back-Guarantee.” I’ve had no choice but to escalate this to the FTC and have filed a complaint with the better business bureau.
Never in my life have I thought that I would have to file a legal complaint against it, but if they seriously want to waste more money fighting legal challenges, doesn’t that tell you a lot about their business practices?
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Simplifi
Easy to set up. For me it’s great! Tracking my finances - I only have to look in one place for everything. Love it!
Amex not accepted
Avoid this app if you are an amex user. The platform does not support Amex. Furthermore, customer support gives a generic excuse about a “48 hour maintenance window” that never actually gets resolved. Reddit threads confirm this is a widespread, ongoing issue which the app doesn’t disclose when registering.
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Horrible Support
They force you to use a bot for support, which is not helpful most of the time. And then you finally get an agent, who is only helpful some time, but mostly just telling you to delete and reinstall the app or use the web version as an alternative.
Waste of money
Tried it for a year. Takes way too much time to set up, constantly having to re-log into accounts. And it doesn’t do anything that a spreadsheet doesn’t do
Don’t do it
It used to work fine, now accounts won’t connect. Don’t waste your money (irony is heavy here)
Buggy
App is very buggy. Lots of account connection problems.
Another subscription…. App is now deleted
Yet another app requiring a subscription cost to be able to use it. My goodness, EVERYTHING is a subscription these days!
Sync Issues
The UI is intuitive and easy to use, but I have had several issues where duplicate transactions have been created. When trying to remedy the issue by deleting the duplicate transactions, the program glitches out and does not allow for the transaction to be deleted or recategorized. This seems to cause the desktop and phone apps to get out of sync, leading to it being hard to trust/know what is correct.
Long story short, would not recommend due to these glitches. Probably going to switch to a different service after my subscription is up.
Long story short, would not recommend due to these glitches. Probably going to switch to a different service after my subscription is up.
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Typical Intuit Product
Simplifi suffers from the same poor development as the larger products I use like QBO. Poor syncing capabilities with external accounts (the number one reason I wanted to try Simplifi), and an interface that is very counter-intuitive at times. Support is also garbage, unless you like "disconnect the account, and wait 24hrs" as an answer to your issues. Their "solutions" don't work.
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It ok
The app will allow you to view your info but that is pretty much all I can count on. I can generally make one update to a transaction but subsequent updates fail.
Good for tracking spend, difficult for following a budget
I’ve been using Simplifi (maybe renamed now?) for a while and the tracking of spend and investments has been working well for me. However, trying to use the app to track spend against a budget has been problematic. It’s like the focus is on cash flow rather than spend. So if there is no income (i.e. retirement) then trying to use the “Spending Plan” feature as an “envelope” system doesn’t really work. Nor do watch lists as they are fixed to the current calendar year (as far as I can tell). I’d love better features for tracking spend against a budget for use in no-income (aka retirement) circumstances.
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Absolutely Useless; Totally SUCKS!
Continually provides inaccurate information. So many useless notifications is a huge distraction. Shows one-time payments from years past as monthly recurring charges. This subscription was a big waste of money.
Useless
Don’t bother. Does not work.
If they don’t have your bank on the list - it’s useless
Most of my banks are on the list, the one I use a lot unfortunately is not connected. I cannot do my budgeting or planning without understanding my spendings. I submitted the request some time ago, but there is no guarantee it would ever be added. Another option is to manually input my transactions, but then it’s no different from Excel.
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Wasting Time
By all means download this app if you enjoy sync errors, debits marked as credits, incompatible accounts, and missing transactions. I spend more time making corrections than I do analyzing my finances.
Used to be good, WOULD NOT RECOMMEND NOW
I’ve been a Simplifi user for years now, ever since they shut down mint. The app had been working okay for the most part, however, in the last few months it’s gotten worse and worse. Nothing is categorized correctly, even after I manually update the category multiple times. The rules are completely broken, and nothing gets split or categorized correctly. Honestly, this app is a hollow crappier version of its former self. I’m actively migrating to something else, and I advise everyone else to do the same. This had the potential to be good, but given the numerous price hikes, I wouldn’t recommend this to anyone. Garbage.
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Needs usability testing.
This could be a really great app but falls apart on usability for most of the little things.
New user to Q
I always thought I had decent financial literacy. After putting in all my financial information and letting Q crunch it all together, I realized how much I didn’t know! My financial literacy has shot up with the powerful tool of Q. If you’re serious about managing your finances, use Q. The cost of this product has already paid for itself many times over for me.
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