Buggy but useful
I really like having this app but it has lots of bugs. When I click Book Guest Parking it just comes up “Nothing to Display” and won’t let you book anything.
The same is happening with reporting any issues about your property too. This used to work fine but in the last month or so it has stopped working.
The same is happening with reporting any issues about your property too. This used to work fine but in the last month or so it has stopped working.
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Unable to login
I tried but I was unable to login , it showed error and incorrect email or password
No usable features in this app
Unfortunately the app is not usable for most of its functions. Can’t report issues as it always gives me an ‘invalid error’. Appliance manuals are in different languages. Posts load extremely slow. Clicking a push notification always gives you an error. It needs some serious testing and development. It would be such an added value for residents if this would actually work.
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Worst app ever
Worst app I have ever came across. Fails to load. Chats do not appear. Have to close the app everytime to update chats, that also doesnt work properly
Never works
Terrible app.
Never works.
Can’t upload messages, can’t read new posts. Either discontinue or put a bit more effort into it
Never works.
Can’t upload messages, can’t read new posts. Either discontinue or put a bit more effort into it
Very poor
The ‘report an issue’ function doesn’t work. The information on the app is very out of date - events, calendar, reported issues. No value gained from this app, only frustration.
To whom this May concern
Unfortunately for quite some time, there is a problem with the mobile version of the Quintain living website. I am unable to scroll down on the website and look through properties and properly navigate through the site. It’s almost as if there is a block on mobile that prevents people from seeing and viewing the properties that are still available. It has been like this for months (probably almost a year) and it’s really frustrating so I decided to download the app, and to my amazement, the app is only available for residents only. I know you could easily say “we recommend you use a computer to view any of our available properties” but when I’m on the go, looking at what’s available on my phone is the better option all the time. Can someone please explain or fix this issue.
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The app is a failure.
It took over a month to be connected to the app which the concierges direct me to try to do anything.
I can’t copy the WiFi code through the app, it just comes up as ‘missing’.
I can’t report the issue because when I do, it hits an error and tells me it’s an invalid input.
All of this could be avoided by investing your concierges with trust and information, and writing stuff down instead of using this dystopian app that doesn’t work.
I can’t copy the WiFi code through the app, it just comes up as ‘missing’.
I can’t report the issue because when I do, it hits an error and tells me it’s an invalid input.
All of this could be avoided by investing your concierges with trust and information, and writing stuff down instead of using this dystopian app that doesn’t work.
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Awful
Takes hours for post to show or they don’t show at all
Keeps logging out
You have to instal and reinstall to get fresh feed or it just logs you out
new tenant unable to access
we just moved last week. they said we will be able to gain access but the app keeps saying “app is exclusive for residents” contacted resident team via email, it took days for them to respond, and they said just redownload app. still not working until now.
Terrible App
Tried booking guest parking and while paying the app crashed. Reloaded the app and it says it’s unavailable, however after checking with front desk, the space remains free. This happens quite often even with the update.
Cant report error
The main purpose of the app does not work.
Also the resident forum is very luckluster
Also the resident forum is very luckluster
Extremely buggy
The app is super buggy. Haven’t been able to file complaints and requests using the app since a month but no one fixes it
Horrible
Buggiest app I’ve ever used. For example, the resident group posts simply don’t work so everyone submits the same post like a dozen times.
Response from developer
We're sorry to hear you're experiencing issues with our Quintain Living resident app, and apologies for our delayed response. We've previously experienced an intermittent issue with our server last Summer which caused the resident posts to be duplicated, this has since been fixed. We're continuously looking to improve our app for our residents, if you are experiencing further issues, please reach out to residents@quintainliving.com and they'll be happy to assist.
