Very useful
Response from developer
Hello E 161555, Thank you for your wonderful feedback! We're delighted to hear the app was easy to set up, responsive, and works well with your A3. It's great to know you're enjoying the convenience of remote control. We truly appreciate your support!
App stopped working
Where's the filter reset?
Response from developer
Thank you for the feedback. For the MinusA2, the reset will appear within the app the closer you get to 12 months of operation. If you need this reset before the 12 months, please reach out to our 24/7 customer service team and they can reset it manually for you in the app. The A3 has an NFC tag located on the customized filter. When all filters are changed, including the Customized filter, the filter life on the unit and app will automatically reset. If this is not happening for you, please reach out to our customer service, and we can continue troubleshooting with you.
I like app controls, but schedule is crazy.
Response from developer
Thank you for your feedback TeacheLiz. Could you please reach out to customerservice@rabbitair.com. We can work with you to troubleshoot the issue. It could be a setting, the old app interfering or a specific problem with the software that we are unaware of.
