Very useful
okay, I'm using this app with my new A3 air filter. The app seems to work very well for me on iOS 26 or 27. All the controls are accessible, and it's responsive. It was easy to set up. It’s great having remote control.
App stopped working
Literally just gave me an error code “02_NOINIT” out of nowhere. Greenflags on wifi and all other tests but still didn’t work. I deleted and redownloaded the app and now i can’t even log back in.
Where's the filter reset?
This latest version is missing to filter reset in the app. Both for the MinusA2 and A3. I need to reset it on the unit, which also isn't intuitive. Also when changing the fan speed on the app, it takes a few minutes for the fan speed to actually chnage.
I like app controls, but schedule is crazy.
I don’t understand why the schedule is weird. I have all schedules turned off except for Monday-Friday, 8-5pm. It will still turn on on the weekend and outside of those hours. I don’t know how to fix it. Maybe the old app is still interfering?
No notifications
I get no notifications from those app. Always have to open it to check filter status.
Not intuitive at all
I hate it. It works, but you have to screw around with it and look at all the different “views” because they’re not all the same and not all the features work in the different “views”. In fact, I have to stand right next to it to make sure it’s working. Did I say I hate this new interface? If not, then I hate it. Clearly they did not have anyone unfamiliar with this test it to see if it makes sense.
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Another app that’s released untested
Upgraded today to the latest app after years of the old app just fine and now it won’t recognize the pin it sends or let me proceed. Why it even needs me to “logon or create an account” again after updating makes no sense. Clearly untested.
App Controlled
After customer service contacted me, I was able to log in. Nice App. Works well.
Can’t sign up
Won’t take the 6 digit passcode from my email. I tried several times.
Logging in
The app won’t accept the verification code sent to email.
Unable to login
Currently am unable to access the app beyond the login screen. I receive the verification code to my email and then am told the code or login is unavailable.
Doesn’t show air purifier status (Updated)
Update: Finally got around to messing around with this some more because some of the purifiers started blinking the ion light and the wifi lights were no longer on. Both apps were showing the devices as offline.
Deleting them from the app and redoing the wifi setup inside the new app ended up fixing both that issue and the issue with the new app. I did have to also unplug and re-plug in the devices to get the wifi setup button/light to work first, not sure if any of this was because of some kind of update or shutdown of the older app.
Some aspects of the new app I like. Being able to select the icon that matches the art panel of each device, the new scheduling features, and the ability to adjust the auto’s sensitivity are nice. I’m a big fan of being able to completely turn off all the lights during the sleep schedule. I also like that it’s a full screen on iPad now too. I wish it was easier to swipe devices without accidentally changing a setting, but for now I just use the dots at the bottom to bring up the selection menu. I think it would be good if the app had some kind of migration help built in to tell users what to do if the new app isn’t working properly with their previously paired devices.
Original Review: Old app shows current air quality and current settings as expected regardless of how the purifier was turned on. This one shows “off” for air quality and all settings even if the purifier is on unless you made the changes from within this app.
Deleting them from the app and redoing the wifi setup inside the new app ended up fixing both that issue and the issue with the new app. I did have to also unplug and re-plug in the devices to get the wifi setup button/light to work first, not sure if any of this was because of some kind of update or shutdown of the older app.
Some aspects of the new app I like. Being able to select the icon that matches the art panel of each device, the new scheduling features, and the ability to adjust the auto’s sensitivity are nice. I’m a big fan of being able to completely turn off all the lights during the sleep schedule. I also like that it’s a full screen on iPad now too. I wish it was easier to swipe devices without accidentally changing a setting, but for now I just use the dots at the bottom to bring up the selection menu. I think it would be good if the app had some kind of migration help built in to tell users what to do if the new app isn’t working properly with their previously paired devices.
Original Review: Old app shows current air quality and current settings as expected regardless of how the purifier was turned on. This one shows “off” for air quality and all settings even if the purifier is on unless you made the changes from within this app.
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Fail login
Try to login but says already have account. Reset and input the pin and once again same problem occur
Unable to schedule
The new app doesn’t allow me to schedule when my a2 turns on and off…
Can’t even get the app to work at all?
Never got an email with a PIN number (checked my spam too). When I try to resend the PIN it says, “ApiException: Can’t proceed. Please install Rabbit Air app first and connect your units”. When I search for other Rabbit Air apps there aren’t any?
Does not work
I bought a new a3 and started by downloading the app and it does not work. For a 700 dollar air filter you would think it would work. Wow unbelievable!
New app won’t connect to wifi at all
Forced to switch to this new app, and now can’t connect to the device due to error “04_NOCLO”.
Can't use
Just bought the purifier and installed this app, and it stuck at the very 1st step of create account. It doesn't send the code to my email and I literally can't even create an account.
App doesn’t work
App won’t send the pin to create an account.
Fix app
App doesn’t work
