Not able to complete setup
Response from developer
Hi there, thank you for flagging this - a screen that won't let you proceed is exactly the kind of thing we want to catch and fix fast. While we do work around the clock to minimize bugs, they can happen and we're sorry for the frustration, especially at the very last step of setup. We'd love to get this resolved for you directly - could you reach out to our care team at care@nuropod.com with your device model and app version? That'll help us reproduce the issue and get you fully set up. On the symptom feedback step itself: it's actually designed to benefit you as much as us - it's what powers the personalized check-ins and progress tracking you'll see later in the app. But first things first, let's get you unstuck.
Nice app
App
Response from developer
Hi there - thank you so much for your feedback. We're happy to let you know the Nuropod app has introduced daily check-ins, a convenient way for you to keep track of your progress while using the Nuropod device - it's complete with day to day breakdowns, summaries, daily averages and optional reminders. Be sure to update your Nuropod app to our latest version to see the update! If you have any trouble, our care team is always available to help over at care@nuropod.com
Great app
Can’t even sign into it
Response from developer
Hi there, we're sorry to hear you ran into trouble with the password reset step — that's not the experience we want for you. Please reach out to our care team at care@nuropod.com with more details and we'll help you get signed in right away.
