Customer Service Causing More Sleepless Nights Than the Device Helps
I’ve had difficulty with the app at times. There is no customer service number when you do need support. The email responses seem like they are from an AI bot.
I just downgraded my rating again because I have not received new electrodes for over a month. Customer service is driving me crazy and I have no other recourse but write a dumb angry review at 3:30AM after emailing them again and praying they actually help.
I just downgraded my rating again because I have not received new electrodes for over a month. Customer service is driving me crazy and I have no other recourse but write a dumb angry review at 3:30AM after emailing them again and praying they actually help.
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MMarty-G67
Snake oil
Used for months without any success. Incredibly expensive paper weight. They will continue to charge you a subscription fee if you’re not careful.
IKIdk!jdk knk
Positive impact in 4 nights
I have tried many things to improve sleep including behavior (eg, wake up time, light exposure, eating habits), supplement (melatonin, ashwagandha, magnesium, PS100, etc to the “sleep stack”), to everything else. With Somnee, it made everything work smoothly and I have seen positive impact quickly. Also, the customer service is top notch!!
Can’t recommend enough.
Can’t recommend enough.
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RRealityReadRead
Customer Service
I needed some help charging my Somnee over the weekend. I had prompt service that was excellent and solved my problem. I highly recommend this company!
JJBassplayer
Rested
App is easy to use. Has the option to track your sleep progress with the apps Sleep Journal. The use of audio guidance to help with getting started in using your Somnee device is helpful.
LL.Tres









